Dunkin'

Reviews

• DB

  Daniele Bruxinha (Dani Bruxinha)

  Apr 29, 2026
  1.0
  Extremely disappointing experience at this Dunkin location. My drink was almost entirely filled with ice, leaving very little actual beverage. I paid almost $7 for that, which is unacceptable. When I returned to the store to show the issue, the employee simply said “this is how it is,” with no attempt to fix it. After reading other reviews, it’s clear this is not an isolated issue but an ongoing problem at this location. This level of service and lack of consistency is unacceptable. I’ve never received a drink like this from other Dunkin locations. Very poor quality and lack of customer care.
• SS

  Sarah Smith

  Dec 17, 2025
  1.0
  I am reporting these people to corporate. I just had a disgusting interaction with a manager and employee. The manager accused me of stealing from this location and not paying for a previous drink earlier this week. I placed an order through the app as I always do and the money was taken off of my card. This is racial profiling. If I did not pay for the drink, they should not have given me my mobile order days ago. They made a mistake on their end and made awful accusations and I will be going to corporate with receipts.
• QD

  Quick Dropbox124

  Dec 17, 2025
  1.0
  Rishi the manager has terrible customer service and his employees aren’t any better. They are scaring away all customers. And I will NEVER come back to this store again
• ST

  Stace Tucker

  Dec 10, 2025
  1.0
  As someone who works at Dunkin and knows Corprate rules and regulations........this outrageous me. The manager here claims a reusable metal cup that is not Dunkin brands cannot be used here, while memos from Corprate say that ALL reusable cups with lids are allowed here. The manager tried to discredit me & claimed I didnt know what Corprate standards are, until I showed him my jacket with the Dunkin logo on it. This rude manager forced me to pay nearly 5$ for a drink that with my reusable cup should cost only 3 & change. The manager was also rude, disrespectful, and does not know customer service standards. I recommend everyone who comes here to go to another Dunkin due to the fact this seems to be a targeted issue here.
• BF

  Barbara Faraji

  Oct 28, 2018
  5.0
  Love my iced coffee. Pumpkin/mocha!

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