Location.com logo
Brand Certified

McDonald's

3.7
(1,333 reviews)

Business Details

114 Broadway, Malden, MA
02148, United States
(781) 322-4443
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
114 Broadway, Malden, MA
02148, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 114 Broadway in Malden, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,333 reviews
5 stars
584
4 stars
265
3 stars
172
2 stars
87
1 star
225
  • DD
    Donny_Cash
    Jun 24, 2026
    1.0
    Minimum 15-20 min wait time at drive thru. Worst experience I've had at any location.
  • KT
    Khadija t
    Jun 16, 2026
    1.0
    I had one of the worst customer service experiences I’ve ever had at McDonald’s on Broadway in Malden, MA. I placed an order through the app, and before I arrived, I received a cancellation notice. I wasn’t sure what happened, so I placed the order again. However, my bank account was charged both times. When I arrived at the restaurant, I tried to explain that I had been charged twice but had no food and no active order. I even showed my bank transactions as proof. The associate who helped me was extremely rude, aggressive, and had difficulty communicating in English. Instead of trying to understand the situation, she became confrontational. I asked to speak with a manager, hoping for assistance. Unfortunately, the manager was even ruder. The manager and the associate spoke to each other in Portuguese while I was standing there, which made me feel excluded and disrespected. Neither of them attempted to resolve my concerns professionally. The manager simply told me that they “don’t handle the app” and that I would have to order again and wait for refunds. I was forced to reorder everything at full price. An order that normally costs me around $18 ended up costing me approximately $27, on top of already being charged twice through the app. To make matters worse, neither employee provided their names when I requested them. I left the restaurant in tears because I couldn’t believe how rude, dismissive, and disrespectful I had been treated as a customer. I am requesting that McDonald’s corporate investigate this incident, review the camera footage and transaction records, and address the conduct of the employees involved. No customer should be treated this way.
  • BB
    Brandon
    Jun 5, 2026
    1.0
    Guy double checked to confirm what I ordered, gave me my change and said the receipt machine is broken. I didn’t get the right order.
  • TR
    Tiffany Ren
    Jun 4, 2026
    1.0
    Not a good customer service The employee bear at me with attitude
  • JD
    Joe D
    May 10, 2026
    1.0
    Honestly feels like the quality has gone down hill. Cheaping out on fries and never seem to give you your sauce when you ask for it. Been here twice and they always seem to miss the sauce. Have to double check the bag and call them out on it. Once is a mistake twice is management trying to cut costs

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 114 Broadway, Malden, MA?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's have a drive-through service, and if so, what are the hours?

Yes, the drive-through is open 24/7, every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: