Ice Cream Shop serving Super Premium Batch Ice Cream as well as sundaes, milkshakes, ice cream sandwiches, freshly made waffle cones and whipped cream. Offering 18 flavors of ice cream including vegan and dairy free options.
We are a local, family owned business. Our pop up shop closed in January, but our new shop is under construction and scheduled to open June 2021! We hope you will come visit us at the Longmeadow Shops.
Our Batch Ice Cream pints are available in grocery stores throughout New England. We are proud to make The Purest Pint (tm) of ice cream!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.