OTTO

Reviews

• MM

  Maddi Mclaughlin

  Jun 27, 2026
  1.0
  I called to order pizzas for delivery. I was told that I was still allowed to get delivery at this time. I received multiple texts that the driver was changed to someone else, and eventually I received a text from my delivery driver that the store was closed/locked and my pizzas were inside. I placed this order by calling Otto Pizza directly. I called them immediately the next morning, requesting a refund, and I was told that they would refund me. I called them again five days later and was told that the refund is still processing. It is now a week since this happened, and I just called because I haven’t received my refund, and the person who told me they refunded me a week ago actually told me that they never got around to calling or texting their boss to submit the refund. Keep up the good work Otto!!!
• AG

  Alison Galati

  May 9, 2026
  3.0
  Pizza was very good. Only received 5 meatballs in my side order that listed 6 on the menu, and they were still cold inside. The restaurant was not very clean, restroom was out of service and the guy helping clients sat in a chair facing the kitchen...not really paying attention to clients at all. Disappointed.
• DK

  Deana Kelly

  May 8, 2026
  1.0
  We get pizza from here all the time but tonight has to be the last time. The pizza was soggy, not even cooked. The dough was paper thing and sticking to the box and the pizza wasn’t even sliced! I can see a one off night but this has happened a few times now.
• KN

  Kathleen Nagro

  Apr 10, 2026
  5.0
  The double-dough crust is especially fantastic. The pizza ingredients are so fresh. It is definitely the best pizza in Ipswich.
• VM

  Valerie M

  Feb 12, 2026
  1.0
  Was excited for a gluten free pizza but it was barely cooked and had a bite that made me feel sick.

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