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McDonald's

3.6
(879 reviews)

Business Details

2194 N Hampton St, Holyoke, MA
01040, United States
(413) 532-5116
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2194 N Hampton St, Holyoke, MA
01040, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2194 N Hampton St in Holyoke, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
879 reviews
5 stars
331
4 stars
187
3 stars
151
2 stars
67
1 star
143
  • DS
    Danielle Spiro
    Oct 22, 2026
    1.0
    Just wanted to get a coffee, there were 2 cars in front of me and I waited 20 minutes. Incredibly slow. This has happened twice, first time I thought was a fluke. Never coming here again.
  • MS
    Meghan Scibelli
    Oct 18, 2026
    1.0
    In recent months this McDonald’s has plummeted in quality. Constantly severely short staffed, resulting in filthy floors, empty or watery soda machines, and insane wait times. Today I waited legit 20 minutes for a large fry and hot chocolate. Only after 20 minutes did someone inform me the hot chocolate machine wasn’t working. The fries I eventually received were hard as twigs, I had to ask for them to be remade. If you end up here, expect to wait behind at least 5 angry doordashers who will be helped before you regardless of when they got there.
  • HK
    Habren Koizumi
    Oct 4, 2026
    1.0
    I don't usually write poor reviews but it seemed impossible to do so on this occasion. I made an order through the app at 10:40 pm. A single sandwich and drink. I was sitting at the drive thru speaker for close to 20 minutes. Then after finally getting to share my app code and getting to move up it took another 30 at the window. Mind you, there was only one person in front of me in line. I saw several people in the drive thru line behind me just give up and drive away. It got even worse when someone started hovering around my car on foot, which made me uncomfortable, trying to get someone's attention inside, assuming the doors were locked at this point. This lasted about 5 minutes until I finally got my food. Of course the cherry on top was that the sandwich was dry and rubbery, making the long wait feel like I really got played. If the app made it easier to cancel orders I would have just done that, but after this whole exchange I wish I just didn't even go.
  • SE
    Shanice Edwards
    Oct 3, 2026
    1.0
    This is the slowest store I have been to
  • VL
    Victoria Longe
    Sep 25, 2026
    2.0
    This place needs some serious management. We were the only people in there and there were 6 staff in the kitchen just literally shouting at each other and messing around. The woman who was supposed to be making our wraps was just leaning up against the food prep table watching another staff putting a trash bag in the trash can. The young girl putting the food in the bags had braided hair longer than her butt and was swinging it around the food area, which is honestly gross in a food handling area. She also scratched her head and then proceeded to bag our food..also screamed at another staff the n-word and was hugging another employee during the food bagging process. Wild honestly. We waited over 10 minutes for our food and for how long it took, you’d think the food was fresh and hot. Nope…fries were like salted cardboard and nuggets were definitely double fried. The wraps weren’t even wrapped, they looked like two soft tacos from the Taco Bell across the street. The staff is basically all kids under 20 and it shows they have no real management here. Parking lot filled with garbage too.

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Certified November 01, 2026Yext Knowledge Graph
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