Milano's Italian Kitchen will be a family-owned restaurant located in West Harwich, opening in May 2024.
Inspired by a family heritage born in Naples, Italy, decades of experience in the hospitality business, and deep local roots in Harwich, we look forward to carrying on tradition.
Milano's will be serving a variety of authentic Italian dishes made with fresh, high-quality local ingredients.
Our modernized look paired with old-school Italian charm create a unique dining experience that is perfect for any occasion. We are excited to be part of the local community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.