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Brand Certified

Chipotle Mexican Grill

3.2
(926 reviews)

Business Details

334 Russell St, Hadley, MA
01035, United States
(413) 587-9888

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
334 Russell St, Hadley, MA
01035, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 334 Russell St in Hadley, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.2
926 reviews
5 stars
291
4 stars
209
3 stars
86
2 stars
61
1 star
279
  • LK
    Liam Kenney
    Jun 19, 2026
    1.0
    It is unreal how a place constantly manages to be this bad. The food itself is good, hard to mess up the flavors and taste that Chipotle has. Everything else is a trainwreck. The quality of food I got the other weekend was embarrassing. For whatever reason, the store was pickup only TWICE. I could not even walk into the restaurant, as some worker was basically a bouncer. The burrito itself? Sloppy, fell right apart. Despite ordering this same burrito many other times at various locations without it falling apart and being liquid-ish, this location that was barely even busy messed it up twice! The fact that everyone is home from college and so the place is at least 80% less busy and they have to close down in person ordering? A joke. The constant missing ingredients during the school year and messed up orders is a huge problem. A manager who doesn't care about a good environment either, this place is truly a low bar as far as bad Chipotle's.
  • AC
    Afonso Ma & Tracy Chan
    May 25, 2026
    5.0
    Poor shop cleanliness
  • NM
    Noah Mendes
    May 10, 2026
    1.0
    The workers at this chipotle move at 0.5 speed at all times. They are extremely disrespectful and lack every last bit of basic manners. There is only one worker making the bowls, and it usually takes 20+ minutes to get a bowl. The workers look extremely sad and obviously hate their job. It looks like these workers are being forcefully held there and deprived of sleep and sunlight. And don’t even get me started about how they treat you like a wild animal if you ask for a water cup. Also never seen a chipotle run out of CHIPS AND white rice.
  • KR
    Kaden Russell
    May 6, 2026
    1.0
    Manager was super focused on a $1300 catering order that jumped to a $3000 catering order causing the front line to be out of every protein and veggies. When staff addressed with manager she was nothing but rude and dismissive.
  • MS
    Molly Grace Simler
    May 2, 2026
    1.0
    This is the absolute worst chipotle I’ve ever come to. First of all, I wait AT LEAST 20 minutes to get my food every time without fail. Then when it’s finally my turn to order, they have no protein selection, no queso, no guacamole and NO CHIPS. Literally never been to this god forsaken chipotle and successfully ordered a bag of chips. Every time I come I immediately regret my decision. Will never be returning. This place sucks

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at UMASS offer?

Chipotle UMASS offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill at 334 Russell St, Hadley?

Chipotle UMASS is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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