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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(433 reviews)

Business Details

1670 Worcester Rd, Framingham, MA
01702, United States
(508) 875-8192
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Framingham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1670 Worcester Rd, Framingham, MA
01702, United States

Hours

Monday4:00 AM - 9:00 PM
Tuesday4:00 AM - 9:00 PM
Wednesday4:00 AM - 9:00 PM
Thursday4:00 AM - 9:00 PM
Friday4:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 1670 Worcester Rd in Framingham, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.6
433 reviews
5 stars
187
4 stars
91
3 stars
46
2 stars
30
1 star
79
  • HB
    Haley Bahm
    Sep 5, 2026
    1.0
    This was by far the worst Dunkin experience I’ve ever had. When we pulled up to order, we had to repeat our order 3 times before the employee taking our order captured it correctly. We then pulled up to the first window, and a car was in front of us at the second window. While we waited at the first window for 10 minutes, an employee tried to bring us the wrong order twice. We finally got one of our coffees, but it was made with the wrong milk. We were told to wait until we made it to the second window and they’d give us our full order and re-made coffee up there. We waited another 5 minutes and the car in front of us still had not received their food or coffee. We saw an employee try to give our food to the car in front of us, and could tell they were frustrated before eventually peeling out of the drive thru without their order. We pulled up, and they gave us our food, which seemed to be correct but had 3 extra orders of hashbrowns in it and one loaded hashbrown that we did not order. They tried to give us someone else’s coffee, before finally handing us the right two coffees. We pulled away, took a sip of our coffees…spoiled oat milk. Extremely sour and smelled off. We ended up going immediately to another Dunkin at a rest stop up the road and ordered the same exact coffees, which tasted perfectly fine. The staff at this Dunkin clearly need additional training. Complete chaos. Hoping we don’t get sick later!
  • CC
    Chelsie Cheney
    Jul 31, 2026
    2.0
    The food and beverages were fine both days we stopped in from motel 6 next door. Staff was friendly enough… to the customers. I’m sorry but I don’t care what generation you are from, staff gossiping about their coworkers and management is just extremely off putting. I did my best to tune it out and not listen to the staff’s conversations and worry about my own, but when they’re shouting over machines to where Texans can here you from Massachusetts it’s a little hard to tune out. It’s unprofessional and really ruins the atmosphere for the guests. I realize this is just fast food, but if I had conversations like that back when I worked fast food we’d be fired on the spot. And to a worker there named Angela, please keep your wits about you and understand you are there to work not make friends… your coworkers were talking some serious trash about you to the point where guests (myself and my party) got up to leave because we were sick of hearing it. I’d keep your guard up at work girl, and trust no one there because they had a lot to say when you weren’t there to defend yourself.
  • TM
    Timothy Marchini
    Jul 25, 2026
    4.0
    Just used the drive through on the way to the Mass Pike.
  • RG
    Ryan Gannon
    Jul 21, 2026
    1.0
    Ordered a black coffee with a flavor shot, took 15 minutes, they tried to give me 2 other orders and had me wait at the second window, and after all that the coffee was still made wrong, staff was rude and dismissive as hell. You’re better off just going 5 minutes down the road to the Dunkin’ Donuts without a drive thru, will definitely not come back to this one
  • HH
    H.K
    Jul 18, 2026
    1.0
    I am extremely disappointed with the treatment I received at this Dunkin location. The employee was rude, disrespectful, and unprofessional throughout the interaction. Instead of treating customers with basic courtesy, the employee spoke to me in an inappropriate manner and made me feel unwelcome. I have never experienced such poor customer service at a Dunkin before. This behavior does not reflect the standards that customers expect from your company. I am requesting that management review this incident and take appropriate action to ensure other customers are not treated the same way. I expect a response regarding this matter.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Framingham, MA?

Dunkin' in Framingham is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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