Location.com logo
Brand Certified

McDonald's

3.1
(1,557 reviews)

Business Details

334 John Fitch Highway, Fitchburg, MA
01420, United States
(978) 343-9618
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
334 John Fitch Highway, Fitchburg, MA
01420, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 334 John Fitch Highway in Fitchburg, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
1,557 reviews
5 stars
458
4 stars
252
3 stars
267
2 stars
157
1 star
423
  • DL
    dan lathrop
    4 days ago
    5.0
    The Usual. (Meaning - It’s Good)!
  • GG
    George
    Jul 2, 2026
    1.0
    Manager cursed at me. Inside there was no communication skills with the help. I wanted two shakes one chocolate and one strawberry large and took about 25 minutes to finally get the goods. They jumped over my order help customers after me that came in
  • KL
    Kayla Lopez
    May 30, 2026
    1.0
    Ordered a snack wrap meal and was given 2 large fries. Employees are rude and don’t care clearly. Wouldn’t care much except I can barely afford food as is and you couldn’t even get my order right.
  • TW
    Toshara Watts
    May 16, 2026
    5.0
    I'm giving this a 3 only because I don't want to be mean the food is fine it's McDonald's you can't ever go wrong with that but the service is horrible the last week giving me to go bags that have been sealed reopened things taken out and resealed I don't want that it looks horrible and I definitely as a door dash worker would never want to give my costomers a bag looking like that either it's sloppy... Also I always try to smile and be as respectful as possible and when I smile at some of the staff they meet me with negative energy and smug faces I shouldn't have to feel uncomfortable in a supposedly positive friendly place..
  • DM
    Dan6cd Moa Moammar
    May 6, 2026
    1.0
    Subject: Complaint Regarding Hostile Environment and Poor Service – Fitchburg, MA Location #466 (May 4, 2026) Message: On May 4, 2026, at approximately 9:55 PM, I arrived at the McDonald’s location #466 in Fitchburg, MA to pick up a customer order. Upon entering the lobby, I experienced an extended wait time of over 30 minutes. During this time, there was no clear communication from staff or management regarding the delay. More concerning was the behavior of one employee, who displayed a hostile attitude. This individual was visibly upset, repeatedly hitting the fryer machine with their fists and shouting about rude customers. This created an uncomfortable and unprofessional environment. Additionally, the store manager did not communicate with me at any point to explain the delay or address the situation. Orders placed after mine appeared to be handled while mine was postponed, and I was only later told there may have been a system issue. I initially did not intend to file a complaint; however, I understand that a report was made against me to the company I was working for. Given that, I feel it is important to document my experience. I believe this situation highlights the need for improved employee training in professionalism, communication, and handling stress in customer-facing roles. I hope this feedback helps ensure a better experience for future customers.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 334 John Fitch Highway, Fitchburg, MA?

The dine-in hours are from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.

Is there a drive-through option available at this McDonald's location and what are its hours?

Yes, this McDonald's offers a drive-through. The drive-through is open from 6:00 AM to 2:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: