After much consideration, we will be closing Melty Dedham, with our final day of service being Sunday, March 8th.
Opening our doors in September 2024 was a dream come true, and we are incredibly proud of the 4.8-star rating and community support we received in such a short time.
Serving Dedham and surrounding towns — participating in local events, hosting fundraisers, and welcoming so many wonderful families — has meant more to us than we can express.
Like many restaurants navigating a challenging environment, we faced hurdles that ultimately made it impossible to continue. This decision was not made lightly, and we gave it everything we had.
We would be honored to serve you before we close. Thanks for your support and loyalty.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.