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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(395 reviews)

Business Details

356 Eastern Ave, Chelsea, MA
02150, United States
(617) 889-1228
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chelsea, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
356 Eastern Ave, Chelsea, MA
02150, United States

Hours

Monday4:30 AM - 9:00 PM
Tuesday4:30 AM - 9:00 PM
Wednesday4:30 AM - 9:00 PM
Thursday4:30 AM - 9:00 PM
Friday4:30 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 356 Eastern Ave in Chelsea, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
395 reviews
5 stars
211
4 stars
65
3 stars
29
2 stars
15
1 star
75
  • JG
    Jordan Geiger
    Aug 15, 2026
    1.0
    By far the worst Dunks in the area. Only their location keeps them in business. Orders are wrong more often than not. Gotten major attitude from more than one employee on more than one occasion after requesting the correct items from my order. Miserable place. Take your money somewhere else.
  • TT
    Team Thomas
    Jul 22, 2026
    1.0
    During my visit to this Dunkin location, I had one of the worst customer service experiences I have ever encountered. The evening employee who assisted me was rude, dismissive, and unprofessional throughout the interaction. After receiving my coffee, I politely asked if she could add more French Vanilla because it was not prepared as requested. Instead of addressing my concern, she became hostile and refused to correct the order or provide a refund. What was most concerning was her attitude toward customer service and accountability. She openly stated, "You think I'm going to get fired because you make a comment," suggesting she had little concern for customer complaints, store management, or the Dunkin brand. That level of indifference does not reflect the standards customers expect. Based on this experience, I left with little confidence in the management of this location. The interaction created an unwelcoming environment and discouraged me from returning. I hope upper management reviews the conduct of the evening staff and takes steps to improve customer service, professionalism, and accountability.
  • JF
    JJ Fran
    Jul 14, 2026
    5.0
    Just left this dunks and it’s always a tossup whether you’re gonna get a good coffee or not. You could go to one Dunks- get a great coffee- go to another and it’ll be terrible. But at this location they make AMAZING coffee all the time! And the pleasure of being helped by Aya and she was the sweetest girl, she was so helpful, Very pleasant, My coffee came out absolutely perfect, And she helped me in a timely manner! The world needs more workers like Aya ❤️❤️❤️❤️❤️ keep up the good work girlie 🫶🏼
  • JS
    Jose Sanchez
    Jul 8, 2026
    1.0
    I stopped for coffee this morning, and the girl who served me offended me by implying I wasn't going to pay for it; she ruined my day.
  • FB
    fnu bilal
    Jun 28, 2026
    1.0
    Always short on stuff and then gave me the damage bagel

Frequently Asked Questions About Dunkin'

What are the opening hours for this Dunkin' location in Chelsea, MA?

This Dunkin' location is open from 4:30 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on Saturdays and Sundays.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' in Chelsea provides both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified August 23, 2026Yext Knowledge Graph
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