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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chelsea, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
I made a order today through the mobile app, a grilled cheese and a donut. Once I arrived to pick it up, only the grill was there, so I informed an employee I was missing a donut. Then, I heard the employee who was at the register, speaking loudly across because she was far, in a rude tone “Just give him the donut, he didn’t order any donut”. As if I was lying or trying to take advantage. A customer even stared down at me as I walked out, as if I had done something wrong. If theres an issue with the system or they forgot to include it, that’s not a problem, simply explain and hand the missing item. But being rude with their employees, lying, all out loud and making a customer leave uncomfortable ? Thats not professional. Here’s pictures of the receipt as proof. Horrible service.
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