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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(226 reviews)

Business Details

11 Austin St, Charlestown, MA
02129, United States
(617) 242-4396
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlestown, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11 Austin St, Charlestown, MA
02129, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 11 Austin St in Charlestown, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.7
226 reviews
5 stars
103
4 stars
45
3 stars
26
2 stars
13
1 star
39
  • AC
    Ariel Carpenter
    1 day ago
    1.0
    Awful experience on June 14on Father’s Day . I asked for a refund on a sold out mobile order item (single glazed donut). Both customer service members refused to help me when I asked for a refund. They tried to force me to pick a different item. When I asked for a refund they pretended they couldn’t hear me while they mocked my requests for help. Neither employee acted as though they were able to understand the phrases “refund please,” “I don’t want another donut,” or “please call your manager.” The female employee cut her hand and was bleeding heavily. She kept preparing food and drink orders while openly bleeding. She also kept reaching over the counter with her bloody hand. Writing this review weeks later because the only attempt Dunkin made to resolve this issue was leave me a voicemail with an 800 callback number. Gross location and experience, especially on Father’s Day. I just wanted to get my dad a donut.
  • AS
    alice sachek
    Jun 22, 2026
    5.0
    nathan is the goat best dunkin ever ❤️❤️
  • KV
    Kristen Valinch
    Jun 1, 2026
    1.0
    June 1st is the viral tote bag with purchase of half dozen donuts. Called ahead to make sure they are participating, no answer. I didn't want to waste my time driving down if they don't have them. I go in right at opening and the 2 girls at the counter said they have them but are waiting for the manager. They said they don't know who gets one. I said with purchase of half dozen donuts you get one. No one was trained on this ahead apparently. I'm not gonna stand there waiting for the manager. He comes in at 6am. Store opens at 5am. Seriously? Poor planning considering online says the totes are going to be gone fast so get to the store at opening. Disappointed!!! This store always disappoints. Ugh.
  • MD
    Michelle Davidchick
    May 2, 2026
    2.0
    Almost none knows how to properly make drinks when I went there the last few weeks they got the drinks wrong I had to have them remade and the most of the staff don't speak English or the one in the back don't want to help out front horrible customer service
  • LO
    Leuris Ortiz
    Apr 28, 2026
    1.0
    I made an order for something and in the end they gave me another one, I complained and they didn’t tell me anything or give me my money back🤮🤮🤮🤮🤮🤮

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Charlestown, MA?

Dunkin' in Charlestown, MA is open daily from 5:00 AM to 7:00 PM.

What seasonal drinks are currently offered at Dunkin'?

Currently, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of their holiday menu.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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