Gustazo Cambridge is owned by Executive Chef Patricia Estorino, a two-time James Beard semifinalist for Best Chef: Northeast. Gustazo has earned multiple Best of Boston honors and is a regular on Boston’s 50 Best Restaurants list. “Gustazo” means great pleasure—“darse un gustazo” is to treat yourself to something special. Two blocks from Porter Square, we serve Cuban flavors with a modern approach—an island cuisine shaped by a fusion of African and European cultures. Enjoy a Havana-inspired space with Spanish colonial details, 1950s nostalgia, and colorful Cuban modern art. Our full bar features craft cocktails and a deep rum selection. Come for authentic fare, great music, and leave feeling like you just had a Gustazo.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.