BRED’s sole mission is to spread love and familiarity through food. We are known for our signature smoked burgers and innovative sandwiches as well as our all fruit smoothies and loaded fries. We opened our first location in the Lower Mills section of Dorchester in the winter of 2015. After 10 years, we have opened up our second home in Kendall Square MIT!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.