Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Burlington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
The service staff at this Dunkin was incredibly rude. I arrived at the drive thru today(05/17) and called out at the mic 4 times and no one responded. I thought may be it was under rennovation or something and left and stopped by the serving window when I saw someone inside. The lady there yelled and screamed asking me to go around. There was literally no one in the drive thru so I circled back and I called out again and she asked me to wait to which I replied you asked me to go back in drive thru. When I gave my order she started off saying you need to be patient and don’t take orders at the window. I am fine with driving around waiting rather that being yelled at. I asked to call the manager and the lady spoke to someone and said would call the cops.
CC
Court
May 13, 2026
1.0
Super rude. Just left there and the guy on the window was rude as hell. Cut me off while I was talking and handed me my drinks rough without saying a word at all. He's always miserable.
AB
alelie Boma
May 12, 2026
1.0
2 drinks and corn muffin for 40mins!!!
KK
kristina k
Apr 18, 2026
1.0
placed an order on the app. went to pick up. no orders on the rack and many people waiting, which is typical during breakfast time. i waited about 2 minutes before a woman behind the counter called out “whose waiting for food?” and i raised my hand and gave my name. she responded “i called your name 5 times 5 minutes ago.” and handed me a bag from behind the counter. i said “oh okay, thank you?” she then said “i don’t know why you went to them complaining.” in which i told her “i walked in literally 2 minutes ago and haven’t said a word to anyone…” she rolled her eyes and walked away. usually i don’t complain, but since she accused me of it anyways, figured i might as well do it. i get that its busy, but you shouldn’t be rude to people, especially when you have no idea what your talking about. also was missing an order of hash browns. thanks
MR
Mike Randall
Mar 10, 2026
2.0
First off - the staff is very nice. Everyone is polite and friendly.
Now the bad news: The drive-thru is ridiculous. In the past 10 drivethru orders, they have gotten it wrong three times, and given me old coffee with grounds at the bottom twice. This morning was the last straw. I ordered my large hot coffee, and got a large hot tea with hazelnut flavoring. I don't know if you've ever had tea with cream and sugar AND hazelnut, but it is GROSS. I'm finding a new place for coffee.
What are the operating hours for Dunkin' in Burlington, MA?
Dunkin' in Burlington, MA is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 7:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some of the new holiday menu items available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher during the holiday season.
Can I order Dunkin' ahead using a mobile app?
Yes, you can order ahead via the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru service available at the Burlington Dunkin'?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
What payment methods are accepted at this Dunkin' store?
The store accepts debit and credit cards as payment methods.
What nearby banks can I find close to Dunkin' at Shaw's Plaza, Burlington?
Near Dunkin' at Shaw's Plaza, you can find TD Bank and Santander Bank Branch, as well as a Santander Bank ATM.
Are there any nearby dining options close to Dunkin' in Burlington?
Yes, nearby dining options include Singh Ching Indochinese Restaurant, Al Maidah Indian Kitchen, The Mughals, Chettinad Indian Grill, The Bankroft British Restaurant, Papa Gino's Pizza, Sweet Ginger Asian Restaurant, Bombay Club Indian Restaurant, D'Angelo Grilled Sandwiches, and Aroma Delight Indian Restaurant.
What nearby services or facilities could be useful when visiting Dunkin' at Shaw's Plaza?
Nearby useful services include ConvenientMD Urgent Care and Burlington location for medical needs, Cambridge Street Autorepair for vehicle service, gas stations like Gulf and Shell, and beauty services such as New Image Salon and V&V Nail Design.
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