⭐️I am writing this review straight from the heart, out of pure frustration, because my patience with this establishment has officially run out. My entire family, including my brother and my sister, have been loyal customers of this specific DOMINO pizza location for a very long time. We kept ordering from here strictly because it is nearby and incredibly convenient for our family. However, what this place has turned into now is a complete disgrace to the food service industry. The quality of service here has plummeted past any acceptable standard. The service has become so utterly abysmal, chaotic, and completely neglectful towards paying customers that our family has made a final, firm decision: we are completely leaving this location, boycotting their business, and we will never spend a single cent of our hard-earned money here again. My latest order consisting of three pizzas was the absolute final straw.What makes this situation incredibly infuriating is the exact manner in which this order was placed. This time, I did not use the mobile app or the website. I physically walked into the store. I stood right in front of the employee at the cash register, and I physically, personally dictated my order while looking them straight in the eyes. When placing the order, I strictly followed the confirmation principle: the cashier is supposed to repeat back exactly what I am ordering to ensure there are no mistakes. And this young guy behind the counter did exactly that—he repeated my entire order back to me word for word! He confirmed that he understood everything perfectly, locked in all the details, and took my payment. For the first of the three pizzas, I specifically requested and paid extra for a custom additional topping. For the second pizza, which was from their Signature line, I also explicitly asked to add a different topping to modify the standard recipe. The cashier verbally confirmed every single detail right back to me. Yet, when it came to the actual preparation in the kitchen, they made everything completely and totally different! On the first pizza, they threw on completely random ingredients that I never asked for. On the Signature pizza, they completely ignored my paid modification and just handed me a basic, standard pizza. Out of three pizzas, two were severe failures. Why did the cashier even bother repeating the order? What is the point of this verbal confirmation farce if the kitchen staff cooks blindly and throws whatever they want into the box?They are turning a massive profit, selling hundreds of boxes of pizza every single day, yet the actual quality is absolutely nonexistent. The worst part is that they get away with it because most people stay silent. One customer gets a ruined order but forgets about it, the second one doesn't bother to write a review, a third one just doesn't want to deal with the hassle, and a fourth simply lets it slide. But I cannot do that. We all live together as a community here in Massachusetts, and we should look out for one another. Businesses should respect their neighbors, not take advantage of them.The root cause of this failure is an absent owner. No matter who this 🚨owner is, or how hundreds of thousands💰 of dollars they pull in a year from this franchise, corporate leadership needs to drag them by the 👍ears right onto the carpet to answer for 🤔this mess. This 🫢person has totally abandoned the business, leaving it entirely in the hands of very young kids who clearly lack proper training, work ethic, and responsibility. To make matters worse, these young employees are completely incapable of speaking proper English, creating an impenetrable language barrier. Because of the catastrophic staff turnover, the faces here change every few weeks. This owner must be severely penalized. My family is officially taking our business elsewhere. My final verdict is a solid one-star rating. Avoid this place at all costs.⭐️ "No matter how many franchises he owns or how much money he makes, this owner needs to be brought to his knees and forced to give up this location✌️✌️✌️