CAVA

Reviews

• CE

  chanda ellis

  2 days ago
  5.0
  Love this location! Friendly staff! I love the hot harissa chicken with crazy feta and a side of the lemon tahini dressing! Everything is so flavorful and fresh!
• HS

  Henry Alb. Santos

  May 7, 2026
  5.0
  Everything was excellent. Great service, delicious food, and attention that makes every customer feel comfortable.
• JG

  Jayde Gaffney

  May 4, 2026
  1.0
  Messed up bowls with wrong ingredients (added chicken to a non meat bowl) so couldn't eat it.. they are out of half the menu hours before close.
• AL

  Alena LeGros

  May 2, 2026
  3.0
  Ordered online. One of the worst locations. I always enjoy the menu but I don’t understand why you hire such terrible personnel. There are currently 5 people and they all do the same task, but no one is finishing it. It’s madness. Besides being slow, they are also rude.
• CH

  Courtney Hawkins

  Apr 27, 2026
  1.0
  I want to make it clear that I love Cava, and never have negative service and quality experiences at other location, but I consistently have negative experiences at Burlington, MA. Every order has been 20-30 mins later than the stated time. A lot of the staff members are unpleasant or rude. I have had three order mistakes the last 5 times I've gone. Most recently (today), the order was almost 30mins late, so I had to rush back to work, only to find the bowl barely half full, yellow arugula, dried rice, 4 wrong ingredients, and the SALMON was missing. I called the store and they said I would need me to report it online and wait for a response which can take a few business days. Luckily the online customer support responded within the half hour and they were very helpful and understanding. I hope improvements can be implemented here as the poor service and poor food quality here is legitimately concerning. Judging by the amount of 1 stars they've received and similar experiences I've had, I feel comfortable assuming this was not a "one off" experience or day unfortunately.

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