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McDonald's

3.5
(1,173 reviews)

Business Details

360 Western Ave, Brighton, MA
02135, United States
(617) 787-2882
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
360 Western Ave, Brighton, MA
02135, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 360 Western Ave in Brighton, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,173 reviews
5 stars
441
4 stars
245
3 stars
181
2 stars
87
1 star
219
  • JO
    John Ouellette
    6 days ago
    1.0
    I ordered a large Orange Dream Multiple times and every single time they got my order wrong and when I asked for them to fix it they speak to each other ignore me and refuse to fix it
  • LV
    Local gide Viktoriya
    Jun 25, 2026
    1.0
    Fast food...... 48 min in line.... Most of the items I was waiting for in like were not available....
  • VV
    Vittoria
    Jun 14, 2026
    1.0
    Google Maps says it’s open until 11pm, but they lock the doors at 9PM for indoor seating, while drive through is still operating. If you’re not lucky enough to be let in by the people dining already inside, then you’re forced to walk by the drive-through and stand in line between cars, which feels quite unsafe, especially late in the evening. Please update hours so people are aware before coming in. They also seem to be often understaffed and untrained as wait times for even simple small orders can take up to 20 minutes.
  • TT
    tsgtezzy
    Jun 14, 2026
    1.0
    Absolutely unacceptable. I crossed the street during my work break to order a simple breakfast sandwich and orange juice. What should have taken just a few minutes ended up taking over 30 minutes. Because of this delay, I returned late from my break and was reprimanded at work. There is no reasonable excuse for making a customer wait that long for one breakfast sandwich and a drink. This was, without question, the slowest McDonald’s experience I have ever had. The staff appeared completely overwhelmed or disorganized, and the lack of urgency was astonishing. People on work breaks have limited time. A restaurant that cannot serve a basic breakfast order within 30 minutes is failing at the most fundamental level of customer service. This location wasted my time, created problems at my job, and ensured that I will think twice before returning. By far one of the worst McDonald’s experiences I have ever had.
  • LF
    Lindsey Fennell
    Jun 11, 2026
    1.0
    We waited at the drive through menu for a pretty long time despite there being only a couple people in line. The cars ahead of us drove off without food. All of a sudden the person on the intercom told us to come to the second window instead of ordering there like usual. We pull up the the window and the employee is hanging out of the window talking to someone on his cellphone. He makes us wait a long time and just keeps telling us to wait, not explaining anything, and then when he finally hangs up he takes our order rudely and takes ridiculously long to key it in. We ended up just driving off because there’s a McDonald’s down the street that was worth driving to instead of dealing with whatever this guy’s problem was.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 360 Western Ave, Brighton, MA?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Is McDonald's at this location open for delivery, and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 3:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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