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Dunkin' Zero
Brand Certified

Dunkin'

4.2
(193 reviews)

Business Details

598 Washington St, Brighton, MA
02135, United States
(617) 254-2600
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brighton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
598 Washington St, Brighton, MA
02135, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 6:00 PM
Sunday5:00 AM - 6:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 598 Washington St in Brighton, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

4.2
193 reviews
5 stars
118
4 stars
33
3 stars
16
2 stars
6
1 star
20
  • JN
    John Nelson
    Sep 10, 2026
    1.0
    What happened to the previous team? I ordered online at 5am as I need to be at work before 6. I show up at 515 and the doors are locked. I already paid for my coffee. What do i do now?
  • NL
    Nicole Lydon
    Aug 26, 2026
    1.0
    The customer service has gone steeply downhill since the previous team and management left. I went in Sunday and ordered a sandwich that they got incorrect. When I asked the employee to fix it, she got an attitude. When she was done fixing it, she effectively threw it across the counter. They also have a regular who goes in and sits and talks to himself. Not his fault he’s sick but some of the things he says are offensive and the staff won’t do anything. There is another guy who stands outside and asks everyone for a dollar. It’s constant and staff won’t do anything.
  • CF
    Chaim Futran
    Aug 12, 2026
    1.0
    Unfriendly and they charge for ice water even with an order of multiple drinks.
  • MZ
    Maggie Zecker
    Jul 14, 2026
    1.0
    i was feeling lightheaded and they denied me water because i "had to pay for it". go to a coffee shop that cares about people not passing out! hope that helps!
  • LA
    Lutfu Aksel
    Jul 9, 2026
    1.0
    This used to be my favorite Dunkin’, but not anymore. None of the old team is there anymore, and the difference is impossible to ignore. The employees are rude, the store manager like a CEO of Dunkin and there is no respect for customers or concern for customer satisfaction. It feels like no one working there is happy. I even called Dunkin’ customer service, and they told me the store manager would contact me and apologize. That never happened. The reason I contacted customer service was because the store manager raised her voice at me and argued with me in front of other customers, even though I remained polite and respectful throughout the interaction. I was very disappointed by how the situation was handled. I can no longer recommend this location. If you go here, there’s a good chance you’ll leave frustrated and your whole morning could be ruined. If you want to start your day with a good cup of coffee and a donut, do yourself a favor and go to the other Dunkin’ farther down the street instead. The service there is much better.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brighton, MA?

Dunkin' in Brighton, MA is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 6:00 PM.

Does Dunkin' in Brighton, MA offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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