Went here on a Sunday for a reservation after 8pm and the restaurant was bustling. Located on the second floor of the hotel, this place has a real vibe. Music is playing and patrons are chatting. The hosts were very friendly and guided me past the bar through the dining area. The ceilings are high and have slatted wooden beams running from wall to wall. The walls have incredible wooden paneling. The decor of this place was amazing.
We went on a very busy night (graduation season) and the service was very friendly and accommodating, if a bit slow. I’m not sure if this is normal but in some circumstances it’s nice to have a slow, spaced out dinner. The restaurant has an open sushi bar, wine room and full bar (duh).
I would describe the food as tapas style. Plates are relatively small but great for sharing and great if you want to try an assortment of items. The food was good and the presentation of each dish was flattering. The reason for four stars instead of five is that the plates were extremely expensive, portions smaller, and not the best Japanese food in town. For the price I would expect the food to be unbeatable. That being said the restaurant has a lively and fun atmosphere (a bit “clubby”), interesting and fun food and drink menus, great service and good food. I’ll be back for the right occasion. The
One of my favourite sushi restaurants ever, finally got to try their Boston location. I went for the Easter brunch and it was so worth it. They start you off with a starter of your choice, a main (I went for the miso black cod as it is their speciality dish) and an entire dessert platter. Aside this, they had a raw bar, hot bar, cold bar, cooked bar and a ton of counters (buffet-style) which was absolutely insane. Zuma always goes above and beyond with their service, same for the staff they were amazing. The food was A-1 insane and the drinks as well.
I just had a bday dinner with my friends here at zuma tonight and we left feeling really annoyed. As soon as we sat down, we were asked if we were ready to order. We felt rushed. The whole time we were there, we got interrupted every 10 min by 3 different ppl asking if they can take our plates away even though we still had food on the plate. Despite being sat night, there were still number of empty tables so it wasnt even packed but It felt like they were trying to rush us out. Food was good but the service was really annoying. I dont think ill be coming back to zuma anymore.
We felt rushed throughout the entire meal, as if there was no time to enjoy the experience. We were also celebrating a graduation and had mentioned this both in our reservation and to our server, hoping for a small acknowledgment. Unfortunately, nothing was offered, and when we asked, the server responded with a somewhat dismissive “what do you mean?”
Later, he brought out a dessert but made another offhand comment along the lines of, “It seemed like you guys were a bit upset with me, so I thought I’d bring this,” which felt unprofessional rather than thoughtful.
At a fine dining restaurant like Zuma, I would expect a higher level of attentiveness and professionalism. While the drinks were excellent, the service experience made it difficult to fully enjoy the evening. Based on this visit, I would be hesitant to return or recommend this location to others.
BF
Brigida Figueroa
Apr 27, 2026
My 2 sisters and nephew and I went there this evening to celebrate his 15th birthday and the experience was not the best. To start, we ordered the wagu tartar which was good. One of my sisters and I decided to do the omakase for 2 while my nephew got the steak and table side potatoes. My other sister wasn’t going to eat much because she ate before we got there and just wanted to be there to celebrate my nephew so all she wanted was a miso soup. The manager came up to us and told us that we couldn’t do the omakase unless it was for the whole table. We asked then if my sister and I could move to a 2 person table and my other sister and nephew could move to the 2 person table next to us. She told us no because the restaurant was expected to be at full capacity so they would need the tables later on (mind you we got there exactly at 5 and the restaurant was empty and even when we left the 2 tables we had suggested to move to were still empty). She made an exception and said we could split the omakase but made it very clear that we couldn’t share with my nephew or other sister and told us we had to make sure to “order enough food for everyone”. She made us feel singled out and uncomfortable being that we are Hispanic and younger and maybe not fit the ideal profile for people who typically dine there. We told our server that it was my nephews birthday and expected atleast some kind of desert for him. Needless to say, while we were enjoying our omakase, my younger sister who only had the miso soup picked at probably 2 of the courses that came out which consisted of steak because all of the other courses were seafood and she does not eat seafood. When she did this we noticed the manager and our server whispering and pointing at our table. After that, everytime someone brought us a different course from the omakase, they made sure to vocalize “I know this is for ONLY you two” referring to my older sister and I. It made us feel really uncomfortable. Then when they brought out the desert course for the omakase, they put a happy birthday sign on that but didn’t bring my nephew his own desert. Mind you, I personally saw the manager bring out a desert with a candle for someone else that was also celebrating a birthday there. Instead of them giving my nephew his own desert and candle, they just chalked it up to our dessert that came with the omakase and called it a day. We spent over $700 there and tipped our server 20% which we shouldn’t have given how we were ostracized and profiled. Over all it was a terrible experience and made my nephew disappointed in his birthday celebration. If you are Hispanic and on the younger side and don’t wear expensive clothing, I wouldn’t suggest you go here because they are quick to pass judgement.