Moments from the galleries at SoWa, our South End café at Ink Block is the perfect place to settle in for a bite to eat, get some work done or catch up with friends. From craft lattes to healthy lunch options, this café's cozy atmosphere makes it a well-loved spot among Boston's South End community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.