Petrova Chocolates is an artisanal chocolate company based in Boston, Massachusetts, specializing in handcrafted bonbons, chocolate bars, truffles, and seasonal confections. Every product is made by hand using high-quality ingredients, including sustainably sourced chocolate and vanilla, fresh local produce when available, and no artificial flavors.
Our East Boston location is a production kitchen and is not open for regular in-store shopping. We offer online order pickup during designated pickup windows, as well as select chocolate workshops and special events throughout the year.
For in-store shopping visit out chocolate boutique in Boston’s North end at 61 Salem street, Boston MA 02113.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.