MM
Martin Meinert
6 days ago
Just watched some poor guy working for the MBTA wait idk how long to place his order at the register instead of and then wait fifteen more before he had to ask for a refund because he had to go back to work.
Got my food (a cheeseburger and a 6pc chicken nugget) after 25 minutes, and the cheeseburger was incorrect so my full order was complete after like 30 minutes. These people are so busy they are scrambling the orders, and it’s not their fault.
Food is as fine as McDonalds can be, but this location has never once been prepared in terms of staffing when I’ve stopped by. I feel bad for the employees; it’s not their fault when there’s only one guy on expo and one guy on the register and one guy floating to help the overwhelmed stations and he’s the same guy.
Honestly, I think the manager or corporate or whatever needs to turn off orders through grubhub or doordash until they have enough workers that a few of ‘em are bored at any given moment, ‘cause they can’t handle even the pickup and in-store orders on Halloween or during a lunch rush rn.
MC
Mia Cunningham
Oct 30, 2026
Waited over an hour and a half for my food, then when asked about it the workers accused me of already getting my food and refused to resolve the issue in any way. Worst service I have ever had, will not be back or order from this location again.
FM
flashrb music
Oct 30, 2026
This is the worst McDonald's in the country, and I used to live by the lowest rated one, my food took 1:30 minutes, the whole staff should be fired, and close the store down and take the owners money
this McDonald's is trying a brave new concept where instead of fast food, they take the maximum amount of time and push the boundaries in which customers are forced to contemplate the sunken cost fallacy of how long they're willing to wait for their food against how much they paid for it
come here if you want to experience America at its worst, just a gathering of hungry people, people not paid enough to feed them, sloshing around in the weeks-old aspartame slime of diet coke stains.
EA
Education Addict
Oct 19, 2026
You need to explain to your workers -
• What it means when people order no bread. I can’t tell you how many times I have ordered a Sausage and Egg McMuffin without Cheese, Butter and McMuffin and got it WITH the McMuffin, got it with JUST the egg, or the worker comes over to me, because they’re confused. It’s straight forward. Sausage and Egg McMuffin without the cheese, butter and English Muffin.
•If the worker gives someone an item with bread by mistake, YOU NEED TO MAKE A NEW ONE!!!!!!!! You CAN’T JUST TAKE IT OFF!!!!!!!!! Because look what happened with the bread crumbs being stuck to the egg. See attached pictures.
They need to refresh their allergy training!!!!!!
Also, the grill is dirty!
AND I waited 30 minutes for my food! That was unbelievable!