McDonald's

Reviews

• KH

  Konstantine Hodovski

  May 10, 2026
  4.0
  Fast and friendly service. The only problem, they forgot my sauce.
• JR

  Joseph Robson

  May 9, 2026
  5.0
  Typical good mcds fast food Thank you from your Arizona friends 😎😇🙏
• AS

  Ajaliyah Smith

  Apr 30, 2026
  1.0
  I got me and my cousin some food yesterday from here because I work downtown and we both had food poisoning throwing up. That’s the only food we ate yesterday. I’m sure everybody who got food yesterday had it too . I will not be going here again.
• LW

  Lenox Wilmington

  Apr 4, 2026
  1.0
  Staff not washing hands. Touching trash and money without gloves or washing hands. Treat all customers like substance users and pretty rude.
• AA

  AL

  Apr 2, 2026
  1.0
  During my visit to the branch at 329 Washington St, Boston, MA 02108, I installed the McDonalds app for the first time and placed an order for a Filet-O-Fish meal along with the new-user offer of 10 free chicken nuggets. When I tried to pay, I repeatedly received an error message saying the payment could not be processed and to seek help from a crew member to complete the order. I attempted three payment methods: Google Wallet, PayPal, and a Visa card but encountered the same issue each time. I asked the cashier for assistance and explained the situation. He glanced at my phone, told me to try again, and then moved on to the next customer without helping further. I requested a manager. When she arrived, she told me to place the order at full price at the counter, ignoring both the app promotion and the instruction to assist me. I politely asked her to honor the offer and help me complete payment at the register since the app would not proceed. She refused, repeating that she could not help because I had not paid through the app. As I tried to explain the steps that led to the error message and show her the message on my phone, a security guard intervened aggressively, raised his voice, loudly told me to leave, and threatened to call the police, despite my calm explanation that I simply wanted to pay at the register. I remained respectful throughout, but the cashier, manager, and guard were dismissive and unhelpful, with the guard being openly hostile and offensive. The situation was very embarrassing. I left without ordering. This experience was very disappointing and not what I expect from your customer service. Staff should handle app-related issues and customer concerns in a professional and respectful manner.

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