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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(515 reviews)

Business Details

616 Massachusetts Ave, Boston, MA
02118, United States
(617) 541-1911
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
616 Massachusetts Ave, Boston, MA
02118, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday6:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 616 Massachusetts Ave in Boston, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
515 reviews
5 stars
244
4 stars
100
3 stars
68
2 stars
32
1 star
71
  • TS
    tanishq solanki
    Jul 15, 2026
    1.0
    What a rude staff. That short female employee (oh my god) is incredibly rude, in fact the rudest person you will ever meet. She rolls her eyes before even taking your order. She never makes the drink correctly and even manages to mess up something as simple as cream and sugar. I’ve never seen such a rude person in my life. There are only one or two decent people working there. I don’t know what’s wrong with the manager or why he hasn’t replaced the staff. This Dunkin is in the wrong hands. There’s a high chance you’ll leave with your mood completely ruined.
  • HB
    Heather Bryant-king
    Jul 2, 2026
    4.0
    Service was HORRIBLE AND SLOW, it was extremely hot in the store, there was only 2 workers
  • JJ
    JuanCarlos
    Jun 5, 2026
    5.0
    Fast and good staff
  • RB
    Rachel Baron
    Jun 2, 2026
    3.0
    The food actually isn't bad. The service is quick and efficient but rude and indifferent. There's one problem there's a heavy set African American woman who does not have a hair net does not have her hair up she has very long nails and she keeps scratching in her head constantly with her nails and then continues to handle coffee and serve food. It's been reported. The manager walked by and patted her on the back so obviously He's aware of it but just doesn't care he seems nice he's probably just trying to give people who are misfits a job but that has no place in food service if they don't do anything about it at Dunkin it's going to be reported to the board of health she needs to put that hair up and stop scratching it with those nails and then handling food without gloves by the way.
  • PN
    Princess Neem
    May 19, 2026
    1.0
    The workers at this location 616 mass ave are EXTREMELY RUDE!! A current worker is so rude that when you request something she rolls her eyes at you and mumbles under her breath. They have ZERO respect for customers and don’t know how to treat them.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 616 Massachusetts Ave in Boston?

Dunkin' in Boston at 616 Massachusetts Ave is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

What types of meals are served at this Dunkin' location?

This Dunkin' serves breakfast, lunch, and brunch, making it a great spot for all-day dining.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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