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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(241 reviews)

Business Details

153 Massachusetts Ave, Boston, MA
02115, United States
(617) 541-1911
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
153 Massachusetts Ave, Boston, MA
02115, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 153 Massachusetts Ave in Boston, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.7
241 reviews
5 stars
111
4 stars
45
3 stars
29
2 stars
10
1 star
46
  • AN
    Asipe Ndabeni
    Jun 21, 2026
    1.0
    Bad service from one Muslim lady that works there, whenever I go there to buy and ask to use the restroom she never opens it for me. She picks and chooses who she wants to open it for. Today I went in to buy some donuts and a refresher , and one lady who I was in the laundromat with next door came in and asked for an empty cup and to use to restroom, she opened it for her and gave her the cup and she wasn’t buying anything. I went to eat the staff I bought in my car, and went back and asked to please use the restroom, she told me that there’s no restroom and ignored me after and that was not the first time she refused to open the restroom for me. I always go to this Dunkin Donuts to get some refreshments when I’m at the laundromat next door and she always lies and tells me that the restroom is not working . I don’t know what her issue is, that has never happened to me at any other Dunkin’ Donuts location except for this one.
  • AM
    Abbee Merryman
    May 14, 2026
    1.0
    Not the type to leave reviews but this was awful. I tried twice to place a mobile order, but it declined both times. I thought it may be an issue with my card, however the transactions went through both times. I went to the store, and showed them the transactions on my bank. A lady told me there was nothing they could do, because they it didn’t go through on their systems. I proceed to ask if calling customer service would be the best option, because I wasn’t about to pay $25 and not receive either food nor drink. She then proceeded to say “Are you deaf, because I just said we can’t do anything because it’s not on our systems.” Just so completely rude for no reason, when all she could’ve said was “I’m sorry we can’t help here in store, but maybe give the customer service number a try.” I then ordered in store and the same woman gave me my food completely cold. Absolutely appalled by this interaction.
  • DV
    David Villegas
    Feb 20, 2026
    2.0
    It was unbelievably slow. I showed up seeing that there wasnt a line and it has taken over 10min to get a sausage egg and cheese sandwich

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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