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Dunkin' Zero
Brand Certified

Dunkin'

2.8
(141 reviews)

Business Details

330 Congress St, Boston, MA
02210, United States
(617) 439-3179
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
330 Congress St, Boston, MA
02210, United States

Hours

Monday6:00 AM - 7:00 PM
Tuesday6:00 AM - 7:00 PM
Wednesday6:00 AM - 7:00 PM
Thursday6:00 AM - 7:00 PM
Friday6:00 AM - 7:00 PM
Saturday6:00 AM - 2:00 PM
Sunday7:00 AM - 2:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 330 Congress St in Boston, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

2.8
141 reviews
5 stars
38
4 stars
27
3 stars
9
2 stars
5
1 star
62
  • KK
    Katie Knutson
    5 days ago
    1.0
    I am extremely appalled by the service we received at this location. The employee taking our order was unapproachable from the start, and the experience only went downhill from there. While preparing our drinks, he dropped food items on the floor, slammed the refrigerator, and aggressively smacked the countertops. His behavior was unprofessional and made the entire experience uncomfortable. To make matters worse, he insisted that he had made both of our drinks when it was clear that only one had been prepared, and he proceeded to yell at us when we addressed the situation. We tried the drink that was made, and it was absolutely awful. At that point, we decided the experience was not worth our time or frustration. We threw the drink away and left without even waiting for the second one. Customer service should never leave customers feeling uncomfortable, disrespected, or unwelcome. The employee’s attitude, behavior, and lack of professionalism were completely unacceptable. Based on this experience, I would have a hard time recommending this location. Management needs to address this behavior because customers should not have to deal with this kind of treatment when simply trying to place an order.
  • NP
    Nira Pandya
    Oct 6, 2026
    1.0
    This is the slowest Dunkin’ Donuts I have ever been to. They never hire enough people and the staff don’t seem efficient. They’ve gotten my order wrong and they have no sense of time or urgency. It’s a Dunkin’ Donuts not a gourmet restaurant. We shouldnt have to wait a long time.
  • SD
    SK Dave
    Oct 6, 2026
    1.0
    I come to this dunkin all the time because it’s convenient on the way to work. Consistently I have had to wait over 20 mins each time for coffee. They don’t hire enough people. Probably the worst operated Dunkin I’ve ever been too. Don’t go here unless you’re willing to wait for half an hour for a cup of coffee
  • TB
    Taylor Bossie
    Aug 31, 2026
    1.0
    Went in for a coffee...was told their machine was down? Bought a Rockstar and left. Yikes.
  • KH
    Kevin Hines
    Aug 25, 2026
    1.0
    The perfect Dunkin to wait 30 minutes for an order you place an hour ago

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Boston, MA?

This Dunkin' location is open Monday to Friday from 6:00 AM to 4:00 PM, Saturday from 6:00 AM to 2:00 PM, and Sunday from 7:00 AM to 2:00 PM.

Does this Dunkin' offer delivery or pickup services?

Yes, Dunkin' at 330 Congress St offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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