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Chick-fil-A

4.2
(1,101 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Boston Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
569 Boylston St, Boston, MA
02116, United States

Hours

Monday6:30 AM - 11:00 PM
Tuesday6:30 AM - 11:00 PM
Wednesday6:30 AM - 11:00 PM
Thursday6:30 AM - 11:00 PM
Friday6:30 AM - 11:00 PM
Saturday6:30 AM - 11:00 PM
SundayClosed
9/7/20266:30 AM - 11:00 PM
11/26/20266:30 AM - 11:00 PM
11/27/20266:30 AM - 11:00 PM
12/24/20266:30 AM - 11:00 PM
12/25/20266:30 AM - 11:00 PM
12/31/20266:30 AM - 11:00 PM
1/1/20276:30 AM - 11:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 569 Boylston St in Boston, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.2
1,101 reviews
5 stars
740
4 stars
141
3 stars
59
2 stars
32
1 star
129
  • TP
    Theo Panton
    4 days ago
    5.0
    This location was very busy, but they still provided fast and friendly service. The dining attendant named Sam was absolutely amazing. He was so upbeat and friendly. He took a lot of pride in keeping the tables clean and making sure everyone was having a good dining experience. I've visited many CFA locations and that was easily one of my best experiences even though it was a very hectic lunchtime.
  • BM
    Brandon Mack
    5 days ago
    2.0
    I usually love Chick-fil-A, but my visit to this location on a Tuesday evening was super disappointing. We went through the drive-thru around 6:30 PM, and even though there were plenty of staff members outside, the line took over 25 minutes to move—much slower than their usual lightning-fast standard. When we finally got our order, several things were wrong. The fries were lukewarm, soggy, and completely unseasoned, which is a huge bummer for Chick-fil-A. I ordered a Spicy Deluxe Sandwich, but when I opened the bag at home, it was just a plain chicken sandwich with no lettuce, tomato, or cheese. To top it off, they forgot all the extra Polynesian and Chick-fil-A sauces we specifically requested at the speaker. For a chain that usually sets the gold standard for service and consistency, this experience fell way short. 2 stars for this location.
  • AL
    alexander lynch
    Aug 18, 2026
    5.0
    got my order in about 40 seconds, they brought it to me before I could even get to the register
  • GJ
    G John
    Aug 16, 2026
    5.0
    I’m not sure what the day-to-day experience is like here, but my family and I had a great time at this location. Henri was amazing and provided exceptional customer service. As soon as he saw our family walk in, he warmly greeted us, took our orders, and made sure everything was correct and that we were taken care of throughout our visit. I really appreciated his attentiveness and genuine hospitality. It has been a while since I’ve experienced that level of customer service. Henri truly made our visit memorable and is a great example of what excellent customer service should look like. Thank you, Henri!
  • JL
    Jean Lang
    Aug 13, 2026
    5.0
    Henri demonstrated excellent leadership and outstanding customer service throughout my experience. From the beginning, he was attentive, professional, welcoming, and genuinely focused on making sure everything went smoothly. He took the time to make sure my order was prepared correctly, checked that I had everything I needed, and made sure I was completely satisfied. What stood out most was his attention to detail and willingness to take ownership of the customer experience rather than simply going through the motions. Henri’s positive attitude, professionalism, and commitment to excellent service made a noticeable difference. Employees like Henri are a great representation of the company and are one of the reasons customers feel comfortable returning. Thank you, Henri, for going above and beyond and providing such a great customer experience. Your leadership and dedication are truly appreciated!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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