Capiz Lounge is located in Renaissance Boston Waterfront Hotel. The menu features a seasonal, local fare through a a variety of snacks, small plates and signature dishes. The bar offers mixed, muddled and shaken cocktails, a curated wine list and local craft beers. The atmosphere showcases an ocean inspired design that includes a glowing fireplace, cozy corners, community tables, and an oversized bar.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.