Caffé Ducali is our Italian-inspired espresso bar at the entrance of Boston’s North End.
Our sleek and modern café space offers a wide range of specialty coffees, including hot and iced espresso drinks, a rotating daily pastry, and breakfast sandwiches. In addition to take-away food options for lunch, we serve panini, salads, and our next-door sister restaurant Ducali Pizzeria’s trademark Roman-style pizza al taglio (i.e. measured ‘to the cut’) each day.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.