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McDonald's

3.4
(1,013 reviews)

Business Details

273 Boston Rd, Billerica, MA
01821, United States
(978) 667-9174
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
273 Boston Rd, Billerica, MA
01821, United States

Hours

Monday5:00 AM - 1:00 AM
Tuesday5:00 AM - 1:00 AM
Wednesday5:00 AM - 1:00 AM
Thursday5:00 AM - 1:00 AM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday5:00 AM - 1:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 273 Boston Rd in Billerica, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,013 reviews
5 stars
331
4 stars
207
3 stars
189
2 stars
91
1 star
195
  • JP
    Jayden Petty
    4 days ago
    1.0
    forgot my fries and won’t give me them
  • TW
    Tevin White
    6 days ago
    1.0
    I was not going to leave a review but once it happens 3 to 4 times is ridiculous. Your nightly female manager don’t know her name but the one that wears the black glasses that’s there around 8 or 9pm at night needs to be fired. She hates customer service and she seems to hate her job. First time she told me they had no large cups when I was literally looking at the large cups. Second time I asked for fresh nuggets because they literally been cooked 30 minutes before I arrived which should be thrown in the waste bucket. Third time she ignored me the lobby so I walk out and I go through the drive thru. She sucks at customer service and she sucks as a manger. Even the crew tells me yeah she’s always like this and we are under paid to be treated like this. I can’t believe you have 1 spoiled apple that’s ruining the bunch.
  • ZA
    Zach Anderson
    Sep 11, 2026
    1.0
    ‼️⚠️AVOID⚠️‼️ 3 mobile orders all gotten wrong. asked for a McChicken meal with no lettuce, I got what seemed to be a whole head of lettuce. I asked for a double quarter pounder and got a SINGLE. Employee refused to get a manager and told me to "call corporate if you want something done". 3rd mobile order I got a bag of nothing but French fries. when I told them this wasn't what I ordered the lady in the Drive-Thru said "I don't know what you want me to do about that"
  • MC
    Motivation Creole
    Aug 25, 2026
    1.0
    No wonder AI is taking so many jobs when the customer service is this bad. Sometimes it feels like people simply don’t care anymore. They forget items from your order, don’t double-check anything, and expect you to just accept it. I work hard for my money, so when I place an order, I expect to receive everything I paid for. It shouldn’t be too much to ask for people to simply do their job and take a little pride in their work.
  • VV
    Valquíria Vargas
    Aug 17, 2026
    1.0
    Very good food but also very disgusting I ordered 10 piece chicken McNuggets for my kid and instead I got nothing only medium fries that had about 10 fries in very disappointed would not recommend

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Billerica, MA?

McDonald's in Billerica is open every day from 5:00 AM to midnight.

Is the drive-thru service available at McDonald's Billerica?

Yes, the drive-thru is open daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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