TR
Taty Rivera
Aug 12, 2026
If i could i give them 0 start . Be careful with This Dunkin' Donuts. Besides being rude, they steal your money through the app. I accidentally duplicated i tryed cancel in the app and also in this dunki they told that the can't cancel my order my order they told me that i have to call customer service and i called customer service. They promised me a refund, but I still haven't gotten it they steal $43 dollar in the app
This is not the first time that happened by mistake in other dunki I duplicated my order and I the other places they give me a refund the same day
But in this place they steal your money becarefull please...
JB
Joshua Beltran
Jul 24, 2026
If I could give this location zero star, I would. They are not professional at all. They are very rude, and their manager is also very rude. I did a mobile order and because I went in right away to grab it, the person at the window was very rude to me. Once my order was complete, the manager handed it to me, and when I said thank you, he rolled his eyes and looked away. The same person that was rude to me because I went up to the window right away when I made a mobile order was the same person that was preparing my food, and while he was preparing my food, he was slamming everything. There has been multiple occasions where I go up to the drive-through speaker and I sit there for 234 minutes and nobody says anything, not even hi. I’ll be right with you. The workers at this location previously was very nice and super kind and helpful, but ever since they got new staff, they have gone downhill!
Dunkin is always consistent with their locations and the appearance. The food and coffee are exactly as you'd expect, great. The service at this location is meh, though... I went there twice in two days, and they're not exactly friendly. They're not rude, but they also don't come across as appreciative to have your business. I wouldn't not go there again, but just expect that the people behind the counter aren't enthusiastic about fulfilling your order.
CD
Chayenne Desouza
Jul 2, 2026
I wish I could give this place 0 stars.
I don't know what kind of employees you have working here, but today's experience was unbelievable. After the drive-thru employee got my order wrong four separate times, I was asked to place my order at the window instead.
When I asked to add cold foam to my lemonade, I was told they couldn't do it because "that combination hasn't been tested yet" and that it was "bad for my health." 🤣 I've never heard anything so ridiculous. If it's simply against store policy, just say that. There's no need to make up fake health claims.
Hands down, this is the worst Dunkin' I've ever been to. Poor service, incorrect orders, and unprofessional customer interactions.
Alpesh and staff are so friendly and quick!