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McDonald's

3.3
(1,235 reviews)

Business Details

1223 Commonwealth Ave, Allston, MA
02134, United States
(617) 562-1313
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1223 Commonwealth Ave, Allston, MA
02134, United States

Hours

Monday6:00 AM - 3:00 AM
Tuesday6:00 AM - 3:00 AM
Wednesday6:00 AM - 3:00 AM
Thursday6:00 AM - 3:00 AM
Friday6:00 AM - 3:00 AM
Saturday6:00 AM - 3:00 AM
Sunday6:00 AM - 3:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1223 Commonwealth Ave in Allston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,235 reviews
5 stars
411
4 stars
239
3 stars
205
2 stars
80
1 star
300
  • TG
    Tom Giang
    Aug 23, 2026
    1.0
    Ordered a chicken caesar sandwich with an extra chicken filet and a double cheeseburger with an extra patty. I got home and found that they missed both extra add-ons. Scammed with no way to make it right.
  • AP
    Adam Perez
    Aug 19, 2026
    1.0
    If youve been here you know its horrible. It takes you 30-45 minutes to get your food always. Customers are always angry. This is a serious issue that needs to be handled. Hostility is always high in this room and workers don’t care about what anyone says
  • AL
    Ashley Liu
    Aug 12, 2026
    1.0
    Worst McDonald’s experience I’ve had. I would not recommend walking in. The service was extremely slow, and when my order was ready, no one called my number or let me know. When I tried to ask the staff about it, they were too busy to answer or help. On top of that, the food was cold and tasted bad by the time I received it. Very disorganized and disappointing customer service. I rarely write bad reviews, but this dining experience was frustrating enough to ruin my day.
  • YC
    YJ Chae
    Aug 4, 2026
    1.0
    I visited a McDonald’s restaurant and had a deeply upsetting and disrespectful experience while trying to place an order. A male manager initially approached me and asked what I wanted to order. As soon as I said the word “chicken,” he heard my accent and immediately told a female employee to take over my order. He abruptly switched me to another employee without explaining anything to me, without asking whether I needed assistance, and without making any reasonable effort to understand what I was saying. What disturbed me most was that he was the manager. A manager should be capable of communicating respectfully with customers, including customers who speak with an accent. Instead of simply asking me to repeat myself or clarify my order, he dismissed me and handed me off to another employee the moment he heard my pronunciation. His conduct was rude, humiliating, and completely unprofessional. When I later asked for his name because I wanted to file a complaint, he refused to provide it and claimed that he did not have a name. He then called someone and spoke in another language for more than three minutes while I was left standing there without any explanation. I told him that I was going to leave but that I still wanted his name so that I could report the incident. At that point, he said, “I’m gonna call the police.” I had not threatened anyone, refused to leave, or behaved in any way that justified such a response. I was simply asking for the manager’s name after being treated disrespectfully. It is especially concerning that a manager would behave this way toward a customer. Rather than trying to resolve a basic communication issue professionally, he dismissed me because of my pronunciation, refused to identify himself, and escalated the situation by threatening to call the police. This is not an acceptable way for a manager to perform his job or represent McDonald’s. I would like McDonald’s to investigate this incident, identify the male manager who was working at that time, interview the employees who witnessed the interaction, review any available security footage, and provide me with a formal response explaining what corrective action will be taken.
  • AH
    A H
    Aug 1, 2026
    1.0
    Genuinely some of the worst service I’ve ever witnessed. It took 48 minutes from the time I ordered my meal to get my food. The staff only seem to service the delivery drivers that pester them and block anybody else from actually ever getting to the counter. Not to mention the kiosk is out of order which doesn’t help since they don’t seem to put any effort to into using the register of even acknowledging customers for that matter. They have 2 tables at peak hours with the rest of the seating tending to be blocked off more often than not. They really should just close this location down.

Frequently Asked Questions About McDonald's

What are the McDonald's Allston location's regular operating hours?

McDonald's in Allston is open daily from 6:00 AM to 3:00 AM.

Does McDonald's Allston offer drive-through service, and if so, what are the hours?

Yes, the drive-through is open daily from 6:00 AM to 3:00 AM at this McDonald's location.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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