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McDonald's

3.4
(1,205 reviews)

Business Details

1223 Commonwealth Ave, Allston, MA
02134, United States
(617) 562-1313
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1223 Commonwealth Ave, Allston, MA
02134, United States

Hours

Monday6:00 AM - 3:00 AM
Tuesday6:00 AM - 3:00 AM
Wednesday6:00 AM - 3:00 AM
Thursday6:00 AM - 3:00 AM
Friday6:00 AM - 3:00 AM
Saturday6:00 AM - 3:00 AM
Sunday6:00 AM - 3:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1223 Commonwealth Ave in Allston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,205 reviews
5 stars
412
4 stars
238
3 stars
204
2 stars
79
1 star
272
  • SN
    Sanjana Nayak
    3 days ago
    1.0
    Absolutely terrible customer service. They cannot handle or manage the store during busy hours at all. I waited for over 30+minutes, and I had to watch people who ordered after me get their food. When I finally went up to ask about my order, I found out they had completely forgotten about it! There were five employees working, and I honestly don't know how they got the opportunity to work there given how disorganized everything was. They clearly do not know how to manage a rush. Extremely disappointing experience.
  • CM
    Cormac Murakami
    3 days ago
    1.0
    WORST McDonald's I've ever been to. By far. Corporate NEEDS to look into this location!! If I could give negative stars, I would. Waited 15-20 minutes for a simple combo meal, and it turns out the holdup was a worker simply needed to bag the fries (which were already fried and ready)...meanwhile, workers walk around leisurely chatting with each other as if they're just hanging out while a long line of people are waiting to order or for their order. If someone checks in on their order (which makes sense because it's taking too long), the workers act as if their peace has been disturbed (like, how dare we ask about our orders). I saw multiple people give up and leave because things were taking too long. Biggest kicker is the workers act like all the customers waiting right in front of them don't exist, as if there's some invisibility screen between us--the workers don't even say a simple "I'll be with you in a moment" (no words spoken, no eye contact, no acknowledgment whatsoever). Ridiculous and absurd. I won't be returning. Corporate, look into this! Thank you for your attention to this matter!
  • JO
    Joseph Obryan
    Jun 22, 2026
    1.0
    Worst McDonald's on the planet! Half of rhe staff can't speak english, my order never comes to me correct it's wrong every single time I go there then the managers always say the same thing they always say I ordered my burgers wrong...no, I order the same thing every time and every time it's wrong somehow it's my fault...go figure!!!! And when you give the wrong order back they give you an attitude...absolutely unacceptable! Then I vall the customer service line and state my complaint and leave my number, I never get a return call. Horrible, horrible service!!!
  • HH
    Harry
    Jun 20, 2026
    1.0
    This happened 6/19/26 The restaurant closed down their lobby before I got there at midnight so I ordered with the mobile app. I waited 30 minutes and they had gone up to the window maybe twice to give out Uber Eats deliveries. I never ended up receiving my food and ended up leaving empty handed. Thanks for wasting 30 minutes of my time and my money I spent on my order.
  • IA
    Isaac AlBashiri
    Jun 16, 2026
    1.0
    Worst McDonald’s branch I’ve ever visited. Orders are consistently delayed, and many of the employees struggle to communicate in English, which makes simple requests difficult. The self-order kiosks are also frequently out of service, forcing customers to order at the counter instead of using the screens. What frustrated me most was my recent visit. I asked the employee who handed me my order for ketchup and mayonnaise. Then the cashier told her in Spanish to give me only ketchup, and I was not given any mayonnaise. If mayonnaise costs extra, I would have been happy to pay for it, but instead no one explained anything and simply refused to provide it. Overall, the service is slow, communication is poor, and the customer experience is consistently disappointing.

Frequently Asked Questions About McDonald's

What are the McDonald's Allston location's regular operating hours?

McDonald's in Allston is open daily from 6:00 AM to 3:00 AM.

Does McDonald's Allston offer drive-through service, and if so, what are the hours?

Yes, the drive-through is open daily from 6:00 AM to 3:00 AM at this McDonald's location.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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