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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(418 reviews)

Business Details

389 Main St, Agawam, MA
01001, United States
(413) 786-4828
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Agawam, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
389 Main St, Agawam, MA
01001, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 389 Main St in Agawam, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.9
418 reviews
5 stars
219
4 stars
83
3 stars
38
2 stars
17
1 star
61
  • AR
    A R
    May 20, 2026
    1.0
    Never again. Stopped in and went inside for an iced coffee on break from work. I ordered 1 iced coffee. Person who took order walked away....Im waiting....waiting....10 mins....15 mins...3 people walking around....guy being interviewed noted me still waiting and acknowledged me...more than actual employees were. Drive thru has a few people...all being served. Ive now been ignored...tapping a straw on counter for 20 mins. Then water lands on my face....I look down...big puddle on floor...no sign or anything.....still no coffee either lol...I tell the manager...an older woman....she snaps back "yea..its the AC" and walks away. I am losing patience at this point......until 25 mins in...here comes my coffee...and made horribly....I was too angry and wanted to leave so I just walked out. Had I been the manager....Id have said thank you for bringing that to our attention...let me get a sign on the floor so no one falls ( and sues us). I also would have asked what you were still waiting for. Everyone gets a trophy crowd all employees somewhere now....no offense. Skip this joke of a coffee spot. Ill be going to corporate and or franchise owners next. Imagine if I was a secret inspector....great job.
  • TA
    Timothy A
    May 20, 2026
    1.0
    Place is open sat in drive thru 10 min no service avoid at all costs
  • MS
    Michael Santanello
    Apr 8, 2026
    5.0
    Easy in & easy out .
  • SG
    Sully Garcia
    Mar 5, 2026
    1.0
    I don't know why this place hasn't closed. After 2 PM, the employees are incredibly slow. I waited 30 minutes for my drive-thru order just for a coffee, and it arrived cold. This has to be a joke.
  • MS
    Michael S
    Feb 27, 2026
    5.0
    Great service great timing

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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