Romano Pizza and Pasta is a local favorite in Acton, known for its delicious pizzas, flavorful pastas, and fresh salads. The restaurant prides itself on using high-quality ingredients and providing generous portions. Customers appreciate the friendly staff, clean environment, and exceptional service. Romano Pizza and Pasta offers both dine-in and takeout options, making it a convenient choice for any meal.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.