Whataburger

Reviews

• PP

  Paige

  1 day ago
  1.0
  I got a chicken finger box with gravy. The gravy was so thick it didn’t move. I microwaved it to see if it would soften up for 15 seconds and the foam cup it was in burnt a hole in the bottom. They just handed me the box when I walked in to pick up my food. No bag or napkins or even my drink. I had to wait for someone else to go get me a bag and another girl gave me my cup. Very unorganized, the food is not properly prepared. This is very disappointing for a whataburger location, since whataburger is almost always on point… I hope they can get it together soon…
• MM

  Michelle Maupin

  4 days ago
  1.0
  The employees working the drive thru were very sweet. They were polite and smiled. I spent $25 on 2 hamburger meals. When I got home I realized the fries were not in the bag. I got 2 large drinks and 2 burgers for $25. Called the restaurant and spoke with the manager. He was willing to replace the meal which I agreed to. Then we started our meals. Burger was not even warm. Bread was stale and meat tasted like it had cooked for quite a while. This all took place during the dinner shift when food should’ve been hit and fresh. Don’t think I’ll be going back anytime soon. Major 👎
• JW

  Justin Wilson

  Sep 20, 2026
  2.0
  I’ve been to this location 3 times now. The first two were at lunch, and the food was good, came out as ordered, and the workers were fast and friendly. My 3rd trip was around 5:30 on Sunday evening, and was awful. I had to repeat each item I ordered 2-3 times, and they were extremely slow. Ordered 3 combo meals and thankfully I checked the bag prior to leaving, as I was missing a burger. I told one of the workers I was missing a burger, showed her my receipt, and she was almost rude. I think it took about 10 minutes to get the burger that was missing. Based on my experience of having 2 great visits, and 1 that was awful, and the other reviews that match my history, it seems like they have at least one manager that is great, and at least one that is awful. As the place is less than a month old it’s very early to already be having these kind of issues.
• BM

  BIG “KARMA” MEECH

  Sep 19, 2026
  1.0
  I've been here twice already. The first time the food was okay. The last time , which was tonight , it was extremely salty. I did my best to eat it as I had not eaten all day. I took about 3 bites as I drove off and threw it out. The window no lie I lived in. Texas Houston to be exact over 20 years and hadn't been back to Louisiana long and was excited that waterburger was here. However, after such a salty burger, I'm very hesitant on eating here again. I don't want to waste my money because what I order or got tonight was not edible. If I don't have high blood pressnel, I probably would had I eaten that whole hamburger. I definitely wouldn't have thrown it away. I'm still hungry now. I'll just go in the kitchen and eat cereal. Money just thrown away literally
• PR

  Paul Ray

  Sep 10, 2026
  1.0
  We stopped going to the Monroe location last year, after awful service and insane wait times. Decided to give the West Monroe location a try - big mistake. It's just as awful. My girlfriend went to pick up the order, and I had to call her because she was gone for other an HOUR. Not only did she have a long wait for the order she had placed 15 minutes prior via the app - but had to go back after she realized half the order was missing. The drinks she had been carrying had stained her shirt so she went via the drive thru to avoid having to go in. She was told by the girl on the window that her manager said she had to come inside and she would come and speak to her. So inside she goes - and has to wait another age for the rest of the food to come out. All she got was a quick sorry about that when they handed her the food. We live literally 5 minutes away. She came home after an hour and 5 minutes. So she was at Whataburger for 55 minutes, and came back with half the order cold and the other half hot. The food was good even though we had to warm some of it back up. But we will never visit this restaurant again. Whataburger needs to get their act together. Do NOT go to either location in the twin cities. The service sucks.