Location.com logo
Brand Certified

McDonald's

3.2
(1,390 reviews)

Business Details

1635 E Bert Kouns, Shreveport, LA
71105, United States
(318) 797-7667
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1635 E Bert Kouns, Shreveport, LA
71105, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1635 E Bert Kouns in Shreveport, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,390 reviews
5 stars
441
4 stars
229
3 stars
268
2 stars
132
1 star
320
  • JJ
    Jay
    1 day ago
    1.0
    I had a very disappointing experience at this location. I placed a mobile order for two items and selected curbside pickup. When I arrived, I checked in through the app and entered my parking spot number as instructed. It was lightly raining, but nothing that should have prevented curbside service from being completed. After waiting about five minutes with no update, I decided to go inside. That's when I discovered my order had been sitting on the counter the entire time. Had I not gone inside, I have no idea how much longer I would have been waiting. The issue wasn't just the delay. It was the lack of urgency and customer service afterward. When I mentioned that I had been waiting outside, an employee responded by saying, "You should've checked in." The problem is that I had already checked in correctly. Rather than listening or attempting to resolve the situation, I was spoken to in a dismissive and condescending way. I understand that rushes happen and mistakes can occur. What I don't understand is why management allowed the interaction to continue without correcting the misinformation or addressing the employee's behavior. Customers deserve to be treated respectfully, especially when they followed the process correctly. This experience left a very negative impression, and I hope management takes steps to improve both service and accountability at this location.
  • GO
    Gabriel Owens
    Jul 19, 2026
    1.0
    Id just like to get acknowledged. The service here is terrible.
  • FF
    Fatcatsarecool
    Jul 2, 2026
    1.0
    In May 2026 ordered aprox $35 of food and redeemed points for a free Big Mac and this is the 2nd time I have done that and not received my Big Mac. The 1st time I let it go and just lost the pts but this time I called customer service # and spoke to a lady and requested my points to be credited back to my account or that the Big Mac be delivered to me. I was told she could NOT do either of my requests but could submit it to a specific team that handles the reward pts to approve or not to give me my points back and that i would receive an email about my request and a 2nd email with their decision winthin 10 days. I never received any emails or points as of today. This is rediculous courtesy and customer service!!!! In response the your request, I have already suppplied the details above...
  • TJ
    Trina Jackson
    Jun 29, 2026
    5.0
    Good McDonald's for hot fresh food
  • HH
    Hancho Hal
    Jun 26, 2026
    1.0
    I absolutely hate this McDonald’s. It says it’s 24 hours and is NEVER open 24 hours. JUST CHANGE YOUR HOURS!!!! I HATE THIS MCDONALDS SO MUCH!!!

Frequently Asked Questions About McDonald's

What are McDonald's delivery hours on weekdays?

McDonald's offers delivery from 6:00 AM to 11:00 PM Monday through Thursday, and until midnight on Friday.

Does McDonald's offer drive-thru service and what are the hours?

Yes, McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: