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McDonald's

3.5
(1,190 reviews)

Business Details

2711 Hwy 28 E, Pineville, LA
71360, United States
(318) 487-1315
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2711 Hwy 28 E, Pineville, LA
71360, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 10:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2711 Hwy 28 E in Pineville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,190 reviews
5 stars
442
4 stars
256
3 stars
170
2 stars
110
1 star
212
  • DC
    Deborah Carrillo
    Jun 28, 2026
    1.0
    Waited 45 minutes for food from drive-through
  • TB
    Tonya Nevels- Busscher
    Jun 24, 2026
    5.0
    Orderd a 4 piece nugget and when I opened the box is was a cookie in it and the womens bathroom was dirty
  • CS
    Chris Strickland
    Jun 12, 2026
    1.0
    After 25 minutes of waiting for the drink that was "being made", my lunch break was nearly done. NO DRINK. I asked for a refund due to the pressed time. NO REFUND but they demanded to make the drink. No time. No refund. No drink. Done with McDonald's.
  • SS
    sliverstang007
    May 29, 2026
    1.0
    I arrived at this location before 12:30 today. I pulled into the inside lane of the drive-thru, and your employees stopped taking orders from that lane. The outside lane was moving smoothly, but I couldn’t back up because I was boxed in by other cars. The lady in front of me repeatedly said “hello” into the speaker, but no one responded. Meanwhile, the outside lane continued to flow freely. Several people behind me were able to switch lanes and order without issue. After waiting for many minutes, someone finally took the order of the driver in front of me. When it was my turn, I had to say “hello” several times before receiving a response. I was then told the usual “just a second.” After another wait, an employee finally took my order. I’m not 100% sure of the exact time, but I was stuck in your drive-thru for over 30 minutes. I even tried calling the store to report that the inside lane wasn’t moving, but no one answered the phone. I have children who wanted me to bring them home shakes, so I ended up wasting over 30 minutes of my day for just two vanilla shakes. This happened simply because this location doesn’t seem to have anyone properly managing the two-lane drive-thru system. At the first window, the employee had to ask me what my order was before I could pay. When I pulled up to the second window, another employee asked, “What’d you order?” I told her two shakes, and of course they weren’t ready, so she had to go make them. If you’d like, I can provide a copy of my receipt. You can also review the cameras from this afternoon. I was driving a black 2019 Chevy Silverado 1500. The car in front of me was a silver (or similar color) Audi SUV with temporary paper tags. I own a small company, and if my service were as poor as what I experienced today, I wouldn’t be in business. I take great pride in serving my customers well. I strongly suggest that whoever is in charge of this location receive immediate training on how to efficiently manage a two-lane drive-thru and deliver better customer service.
  • BP
    Brayden Phillips
    May 29, 2026
    1.0
    As i sit at the curbside pickup I have been waiting for my food for 30 minutes, it was a single meal and others have been served before me, I understand it is a training day as I type this but when people who got to curbside pickup after me are getting priority it is unbelievable

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Pineville, LA?

McDonald's in Pineville is open daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

Is the drive-thru at McDonald's Pineville open late?

Yes, the drive-thru is open daily from 5:00 AM until midnight, extending to 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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