Papa Johns Pizza

Reviews

• MS

  Michelle Simms

  Jun 19, 2026
  1.0
  Ordered a large The Works with wings and a drink but got a medium pepperoni pizza. Order was delivered at 12:30 pm and I've been calling to get them to correct their mistake for over 2 hours now. No one picks up the phone and I still do not have what I paid for. It was so easy to place the order, but I can't believe it's been over 2 hours and I still can't get anyone to fix my order. Definitely NOT worth the wait! ***UPDATE*** It's been over 3 hours since I received the incorrect order and have been trying to get a hold of the store. Finally got a call back from the "manager" who said she was checking if I got my order. I explained I did not receive what I ordered and have been trying to get a hold of the store for over 3 hours. She said they're having phone trouble, but she just wanted to check that I got my order. I reiterated that I did not receive what I ordered, and her exact words, "oh well, you got a refund, sorry about that" then the line went dead. If that is the manager's level of customer service, I can't imagine the rest of the store. Much less the care, if any, they put into making the food we pay for. I changed from 2 to 1 star. Very poor ability to take responsibility for their mistakes, and no consideration or concern whatsoever for their customers.
• II

  ItsJayJasmine

  Mar 23, 2026
  4.0
  “Better Get You Some” Read Time: 2-5 mins Greetings fellow pizza lovers! How did I know you are a fellow pizza lover, because you landed here on my review. Welcome to another delicious conversation. Unlike many of my other reviews this one is unique. Why? Because it doesn’t include a backstory, just straight to the point. Well straight to the point-ish, since I included this little intro spill. Anyways let’s get into the nitty-gritty. The Nitty I decided to give Papa John’s a try, to see if their slogan lives up to par. “Better Ingredients, Better Pizza. This is what they boldly advertise. I am usually a local pizza spot type of girl or I make my pizza at home. These two things coupled together allow me to be somewhat familiar with good ingredients and good pizza. So I think this qualifies me as a fair judge of a good pizza. The Gritty I ordered a custom veggie pizza, well done. Hey don’t judge me on the well done. I like my crust crispy. The pizza was delicious. The veggies were indeed fresh and the cheese was gooey and great. With this order I chose delivery and it legitimately came piping hot to my front door. Granted, I don’t live that far from the location;However, I still have to give Papa Johns their props on an awesome delivery. My Advice “Better Get You Some!” Random Question Who remembers pizza parties as a kid? I do, but I really wish they would have included Papa John’s.
• CK

  CRAWFISH KING

  Feb 24, 2026
  1.0
  i’m sorry but the customer service there is ridiculous. The pizza has rarely come as i ordered. it’s pizza for christ sake. ordering a pizza over the phone with them takes almost 20min. and it’s like 50/50 chance you’ll get wha you ordered. anyways there’s lots of shitty pizza in NOLApick somewhere else lol
• RJ

  Ricky Smith Jr

  Feb 22, 2026
  5.0
  The location is great bring more business in area.