Morelia Ice Cream Paletas – New Orleans Uptown is a premium ice cream shop opening in September 2026 on Magazine Street. Morelia offers the best ice cream experience with its signature “Pick it, Dip it, Top it” concept. All paletas are handmade with Italian gelato and sorbet recipes using high-quality, fresh ingredients. Guests can enjoy classic flavors like Oreo Cookies & Cream or try creative options like Dulce de Leche filled with Dulce de Leche. Morelia also offers vegan, dairy-free, gluten-free, nut-free, egg-free, and no-sugar-added options like Passion Fruit Sorbet. Customize your paleta with delicious dips and toppings like dark chocolate, coconut flakes, pistachios, Oreo crumbs, and Nutella drizzle for the perfect treat.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.