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McDonald's

3.5
(2,004 reviews)

Business Details

4240 Louisa St, New Orleans, LA
70126, United States
(504) 944-1712
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4240 Louisa St, New Orleans, LA
70126, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 4240 Louisa St in New Orleans, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,004 reviews
5 stars
770
4 stars
360
3 stars
379
2 stars
145
1 star
350
  • WR
    Will Richh
    Aug 1, 2026
    1.0
    On July 18, 2026, at approximately 8:02 a.m., I placed an order using the self-service kiosk. My total was $5.45. The kiosk charged my card $5.08 and instructed me to pay the remaining balance at the counter. When I got to the register, the cashier told me my order wasn't in the system. Even after I showed proof that my card had been charged, she was rude, dismissive, and said there was nothing she could do. I then waited about 40 minutes for the manager, who was just as rude and unprofessional. Instead of trying to resolve the issue, she acted as though what had happened didn't matter and offered no solution. I left without my food despite having already been charged. I filed a complaint with McDonald's the same day. Fourteen days later, I still haven't received a response or a refund for food I was charged for but never received. This isn't about $5.08—it's about customer service, accountability, and treating people with respect. I hope this location improves how it handles customers and payment issues because no one should have to go through an experience like this.
  • YY
    Ykpaw
    Jul 30, 2026
    1.0
    bad all around
  • PE
    Prisca Ejimakor
    Jul 25, 2026
    1.0
    Terrible service. Refused to give us some sauce. Ask for water cup, they tried to give me a kids mini cup. Manager is awfully rude and unprofessional. Horrible customer service. Girl working in the front needs to be fired- They’re encouraging, terrible behavior. Food is good though!
  • TT
    Traveler
    Jun 18, 2026
    4.0
    This review is a bit mixed. The lady working the counter (name unk) was absolutely great. Quickly took our order and brought us our food. However, the Manager on duty at the time is a completely different story. We were there for breakfast and wanted a refill on our coffee, At McDonalds in Florida, and elsewhere, this is a quick and seamless process. As the counter person went to get it - the manager stepped in and stopped her and said - we don't do free refills. Her attitude was so rough, that the counter person 'secretly' gave us another cup of coffee.
  • AR
    Adrian Rayas
    Jun 16, 2026
    1.0
    ⭐ 1-Star Review Terrible experience. This establishment strictly enforces a 30-minute limit for customers sitting at the tables, and they appear to monitor the time with a stopwatch. During our visit, staff came by every 5–10 minutes to remind us how much time we had left, which made the entire meal feel rushed and uncomfortable. When you're paying to enjoy a meal, you shouldn't feel pressured or constantly watched. Instead of focusing on customer service and hospitality, the staff seemed more concerned with getting people out as quickly as possible. I would not recommend this place to anyone looking for a relaxed dining experience. There are plenty of other businesses that treat their customers with more respect and allow them to enjoy their meal in peace.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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