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McDonald's

2.9
(1898 reviews)

Business Details

2609 Saint Claude Ave, New Orleans, LA
70117, United States
(504) 943-3494
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2609 Saint Claude Ave, New Orleans, LA
70117, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

2.9
1,898 reviews
5 stars
522
4 stars
246
3 stars
312
2 stars
203
1 star
615
  • SS
    She Shook
    6 days ago
    5.0
    Never had an issue with our order. Burgers take like grilled burgers. Always fresh fries and good tasting sodas.
  • DB
    devil baby
    May 10, 2026
    1.0
    I moved to this area n this been my mcdonald's for a year now and have yet to see the ice cream machine work.
  • MS
    Maricruz Soriano
    May 7, 2026
    5.0
    That stuff is amazing. Everybody likes that stuff.
  • CL
    Chad Loving
    Apr 29, 2026
    1.0
    I have a realistic expectation when it comes to ordering from McDonald's. I don't expect the best service or top-tier food, but I do expect there to be reliable service and to at least get what I paid for. For the second time in a month, my coworker and I placed an order through the mobile app to pick up through the drive thru. And for the second time in a month, we were told to pull forward into a drive-thru waiting space and were promptly forgotten about. Both times, we have had to go back into the restaurant after waiting at least 20 minutes to remind them about our missing food only to be told that something we ordered--ice cream, a milk shake, cookies, something different every time--was unavailable, and nothing was offered in its place as a substitution. We've had to ASK to be given something else of the same value. Meanwhile, the rest of our food gets cold, soggy, and overall unappetizing because we're waiting 30 minutes for our order. I understand that things run out or machinery breaks down--I am willing to be flexible with staff for that. But every time I order something? And on top of that, the food that we do get is incorrect, missing cheese or condiments, and the fry boxes are half-full. Perhaps the staff and management at this location on St. Claude need additional customer service, supply ordering, and machine maintenance training. Even though it's less than a mile away from our workplace, my coworker and I will not be returning to this location.
  • SS
    Scorpio
    Apr 17, 2026
    3.0
    at the McDonald's on St. Claude Avenue often reflects a balance between the convenience of a 24-hour location and the challenges of a high-traffic urban setting. ​Reviewers frequently describe the following middle-of-the-road experience: ​Food Consistency: The food quality is generally reliable, with many noting that the burgers and fries consistently meet the expected brand standards when served fresh. ​Service Speed: Wait times can be unpredictable, particularly during late-night hours or shift changes, which is a common point of frustration for those in a hurry. ​Order Accuracy: While the staff is often noted for being friendly under pressure, occasional errors with mobile app orders or missing items in drive-thru bags are sometimes mentioned. ​Environment: The parking lot and immediate exterior can be hectic, with some visitors suggesting that the atmosphere outside doesn't always feel as organized as the service inside.

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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