Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Customer service is horrible you never acknowledge when you come threw the door or come to the counter you have to wait so long just to say I have a door dash or make a order… there is one person who goes above and beyond and I wish I knew her name she where’s a natural hair style usually up in a high bun dark or brown skin she prepares the door dash orders and the to go orders from the counter. Everyone else is trash I’m sorry I hate having to come here but it’s the only one in the area
KM
Kevin Adolfo Zavala Melendez
6 days ago
1.0
Mala atención al cliente por parte del personal no están aptos para dar atención al
Cliente
JC
Jonathan Clark
May 6, 2026
1.0
I honestly don’t know why I keep giving this McDonald’s another chance other than the fact that it’s close to my Job. I place online orders here once or twice a week, and not a single time have I received my order in under 30–45 minutes. I order, wait 15-20 minutes then go get it hoping it to be ready. IT NEVER IS! It’s always another 40-45 minutes. And yes I hit the button that I am there right after I order.
The employees are constantly arguing with each other and customers. During my visit today, I witnessed three employees screaming at one another and getting in each other’s faces like they were about to physically fight — all while the lobby was packed with customers and children watching the entire scene unfold. I work in retail business in the same area as this McDonald’s, I completely understand the frustration and chaos with the customer base of this location. But to act like this, and on a daily basis speaks volumes about the upper management team and even the owner. I KNOW I am not the only person to have witnessed such poor behaviors. For them to still have a job blows my mind.
Management is completely ineffective, and that’s putting it politely. They also regularly don’t have ingredients available for drinks or food items that are actively being sold on the app.
This is, without question, the worst McDonald’s I’ve ever been to anywhere. Save yourself the frustration and avoid this location if at all possible. It would literally be quicker and a FAR better experience for me to drive to Kenner McDonald’s and back. This is what I will be doing from here on out.
BG
Bailey Gilbert
Apr 23, 2026
1.0
If I could give 0 stars i would. Everytime I go there, it takes 40 minutes just for one meal. And the workers are extremely rude and never at the counter.
IM
Ingriz Maldonado
Apr 9, 2026
1.0
Sat in the drive-thru for almost 10 min. Not because the customer in front of me was still ordering but the cashier was holding up the line. The only reason I waited so long was because I was buying food for a homeless person. Everytime I come to this location there is always a wait, and they are rude! I recommend they shut this location down or find better managers, they are one and the same with their cashiers. Absolutely Horrible! I been to busier locations that move faster.
What are the operating hours for dine-in at McDonald's on Elysian Fields Ave?
McDonald's at 3025 Elysian Fields Ave is open 24 hours every day for dine-in service.
When can I order delivery from McDonald's on Elysian Fields Ave?
Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday until 11:00 PM.
Is the drive-thru at McDonald's on Elysian Fields Ave open 24/7?
Yes, the drive-thru operates 24 hours a day, seven days a week.
What types of payment does McDonald's on Elysian Fields Ave accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's on Elysian Fields Ave offer mobile ordering and delivery services?
Yes, they provide curbside pickup, delivery including same-day and no-contact delivery, and mobile ordering services.
How can I order McDonald's on Elysian Fields Ave using their app?
You can order through the McDonald's App available on the Apple App Store and Google Play Store, or use the quick order link at https://mcdonalds.smart.link/jfeqnrnmr.
Are there any nearby restaurants if I want to try something different near McDonald's on Elysian Fields Ave?
Nearby options include Sammy's Food Service & Deli, Burger King, and Waffle House for diverse dining experiences.
What transit or service locations near McDonald's on Elysian Fields Ave might help with my visit?
Nearby places like Sudz Car Wash, Western Union, and Metro by T-Mobile offer convenient services for customers visiting the area.
Are there any places close to McDonald's on Elysian Fields Ave where I can shop for clothing or supplies?
Yes, Dry Goods NOLA for men's clothing, Vans shoe store, and US Stone Outlet for furniture and countertops are nearby.
What amenities does McDonald's on Elysian Fields Ave offer during my visit?
They offer amenities such as drive-thru service, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
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