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Chipotle Mexican Grill

2.3
(39 reviews)
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Business Details

5001 Freret St, New Orleans, LA
70115, United States
(504) 298-3585
https://locations.chipotle.com/la/new-orleans/5001-freret-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=5795
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About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
5001 Freret St, New Orleans, LA
70115, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

2.3
39 reviews
5 stars
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1 star
23
  • AD
    Ashon DaDon
    May 9, 2026
    1.0
    This is the first time I’ve had chipotle, and was disappointed I got a steak bowl EVERYTHING!!! was cold couldn’t put it in the microwave because of some of the topping, you should look into some heat warmers to keep some food warm
  • MM
    Mohammed Matabbar
    May 1, 2026
    1.0
    Ate here every other day and I wasnt going to write a complaint about this but there was a fly in my bowl after i opened it and they could be less bothered, offered to remake it for me. Why would i want to now eat again after there was a fly in my food
  • BR
    Bohemian Rhapsody
    May 1, 2026
    1.0
    The place is pretty gross inside, never has anything, and the main manager has a long fingernail on his pinky, often referred to as a “ Coke finger,” which is super unsanitary stay clear of this location. The location in Metairie on vets is better.
  • CJ
    Carrie Johnson
    Apr 30, 2026
    1.0
    The food was horrible. The service was mediocre as my child caught attitude when asked to remake his quesadilla due to the fact his original quesadilla was burnt into the aluminum foil. The queso was so thick and custard like not like real queso… lowkey was worried it was expired or spoiled queso served as the taste was off too … the queso at the other locations (Metairie and Clearview) is way better. I will not be returning to this location, moving forward and will continue to go to the other locations whenever my kids request to have it.
  • KP
    Kiwandra Polk
    Apr 28, 2026
    1.0
    Poor service job, last week order was late and today received missing items on large catering delivery orders. No response, tried calling nothing before leaving ask was the order complete employee stated yes. Order was late for pickup was 1053 store opened 1045 I arrived 30 minutes early. Order was just being prepared I pride myself on customer service and I was not able to prove the best service to the customer. Returning asking for manage to explain or even retrieve items 🤔 she didn't come out office I did let employee know that they may receive a review from customer because this was not the first catering order to be late this week. Please help fix this issue for already scheduled order so we can make a better impact on customer 😊 thank you for taking to time to read this issue✨️
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Orleans serve?

Chipotle Orleans serves customizable Mexican fast-casual menu items such as burritos, bowls, quesadillas, tacos, and salads made from 53 real ingredients with responsibly sourced, wholesome ingredients.

Is Chipotle Orleans currently open for business?

Chipotle Orleans is currently closed and is not operating at this location.

Brand Certified Facts from Chipotle Mexican Grill

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Certified May 17, 2026Yext Knowledge Graph
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