At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
I’m really disappointed with my experience. I stood at the counter for at least 15 minutes with no line, while an employee named Derek continued working on an order without ever acknowledging me. Not even a quick “I’ll be right with you” or eye contact.
As a paying customer, that felt extremely disrespectful and honestly made me question if I was being intentionally ignored. The lack of basic customer service was frustrating, especially at a place I usually enjoy and consider my favorite ice cream spot.
I hope management takes situations like this seriously, because no customer should feel overlooked or unwelcome.
FN
Flaviane Novaes
Feb 27, 2026
5.0
They give very good service and I LOVED the smoothie I got!
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