Certified by Dairy Queen Grill & Chill • May 17, 2026
Monday10:00 AM - 10:30 PM
Tuesday10:00 AM - 10:30 PM
Wednesday10:00 AM - 10:30 PM
Thursday10:00 AM - 10:30 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:30 PM
Reviews
3.8
1,008 reviews
5 stars
496
4 stars
186
3 stars
125
2 stars
56
1 star
145
RB
ReeRee Bibbs
May 1, 2026
5.0
I frequently visit this Dairy Queen location and consistently enjoy the quality of your chicken tenders. However, during a recent drive-thru visit, I ordered the honey barbecue chicken tenders and encountered an issue with the cashier's demeanor. I was attempting to clarify my order, specifically regarding the inclusion of a beverage, as I understand it is not automatically part of the meal. The cashier's approach was, in my opinion, unprofessional. Consequently, I opted to place my order online and had my son collect it from the dining room.
LJ
Logan Johnese
Apr 26, 2026
1.0
The chicken was hard as a rock
U could not pull the bread apart to eat it
The fries was gummy
The service was terrible they set there looking at us for 10 mins before they even said hello another 5 minutes before they actually came to the register no they was not busy we was only customer
Tables was sticky LITERALLY EVERYONE WAS SITTING DOWN NOT WORKING AND THEY HAD AN ATTITUDE
one person said hello but they only said it after the 15 mins of just standing there I hope y'all get shut down and everyone gets fired
DS
Dylan Smith
Apr 24, 2026
1.0
This is the worst Dairy Queen I have ever visited, smells as if it has never been cleaned, and the service is incredibly poor. The employees are slow, they seem to be wasting time, and it is clear they do not want to be there
LT
L. Thomas
Apr 20, 2026
5.0
Food was fresh and the customer service was great! Chrishelle Flowers was patient with us while we picked out our food and blizzards.
HD
Heath Davis
Apr 15, 2026
3.0
Went on Thursday around 1pm to get some ice cream with my wife and kids. We stood at the counter for 5 minutes before anyone acknowledged us and then when they finally did acknowledge us they looked at us like “what do you want?”
The floors were disgusting and the smell inside was gross. The ice cream was good but definitely won’t be heading back for a while. Hopefully they clean this location up and take pride in where they work.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lake Charles?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:30 PM on Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill in Lake Charles open on major holidays?
This location is closed on certain holidays including November 27, December 24, and December 25, 2025.
Where is Dairy Queen Grill & Chill located in Lake Charles?
It is located at 3921 Nelson Rd, Lake Charles, LA 70605-2415, USA.
What kinds of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer any facilities for families and children?
Yes, it is family-friendly with booster seats, high chairs, and is welcoming to children. Outdoor seating and restrooms are also available.
Can I place an order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can place orders online through their pickup order website and download their app for exclusive deals and mobile rewards.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, this location offers a drive-thru service for convenient ordering.
What nearby restaurants can I visit before or after my meal at Dairy Queen Grill & Chill?
Nearby restaurants include Waffle House for breakfast or brunch, Grace YuM for casual dining, and Que Pasa Taqueria for Tex-Mex cuisine.
Are there nearby places for relaxation or wellness near Dairy Queen Grill & Chill?
Yes, Unique Thai massage, 88 Reflexology Massage, QT Nails and Spa, and Nail Spa are close by for massage and beauty treatments.
If I'm visiting Dairy Queen Grill & Chill, where can I go for other services nearby?
Nearby services include Don's Carwash and Quicklube for auto care, GMFS Mortgage for financial services, Lake Area Wireless for mobile phones, and Edward Jones for financial advising.
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