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Dairy Queen Grill & Chill

3.8
(1008 reviews)

Business Details

3921 Nelson Rd, Lake Charles, LA
70605-2415, United States
(337) 564-5293
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3921 Nelson Rd, Lake Charles, LA
70605-2415, United States

Hours

Monday10:00 AM - 10:30 PM
Tuesday10:00 AM - 10:30 PM
Wednesday10:00 AM - 10:30 PM
Thursday10:00 AM - 10:30 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:30 PM

Reviews

3.8
1,008 reviews
5 stars
496
4 stars
186
3 stars
125
2 stars
56
1 star
145
  • RB
    ReeRee Bibbs
    May 1, 2026
    5.0
    I frequently visit this Dairy Queen location and consistently enjoy the quality of your chicken tenders. However, during a recent drive-thru visit, I ordered the honey barbecue chicken tenders and encountered an issue with the cashier's demeanor. I was attempting to clarify my order, specifically regarding the inclusion of a beverage, as I understand it is not automatically part of the meal. The cashier's approach was, in my opinion, unprofessional. Consequently, I opted to place my order online and had my son collect it from the dining room.
  • LJ
    Logan Johnese
    Apr 26, 2026
    1.0
    The chicken was hard as a rock U could not pull the bread apart to eat it The fries was gummy The service was terrible they set there looking at us for 10 mins before they even said hello another 5 minutes before they actually came to the register no they was not busy we was only customer Tables was sticky LITERALLY EVERYONE WAS SITTING DOWN NOT WORKING AND THEY HAD AN ATTITUDE one person said hello but they only said it after the 15 mins of just standing there I hope y'all get shut down and everyone gets fired
  • DS
    Dylan Smith
    Apr 24, 2026
    1.0
    This is the worst Dairy Queen I have ever visited, smells as if it has never been cleaned, and the service is incredibly poor. The employees are slow, they seem to be wasting time, and it is clear they do not want to be there
  • LT
    L. Thomas
    Apr 20, 2026
    5.0
    Food was fresh and the customer service was great! Chrishelle Flowers was patient with us while we picked out our food and blizzards.
  • HD
    Heath Davis
    Apr 15, 2026
    3.0
    Went on Thursday around 1pm to get some ice cream with my wife and kids. We stood at the counter for 5 minutes before anyone acknowledged us and then when they finally did acknowledge us they looked at us like “what do you want?” The floors were disgusting and the smell inside was gross. The ice cream was good but definitely won’t be heading back for a while. Hopefully they clean this location up and take pride in where they work.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Lake Charles?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:30 PM on Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

Is Dairy Queen Grill & Chill in Lake Charles open on major holidays?

This location is closed on certain holidays including November 27, December 24, and December 25, 2025.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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