Wingstop

Reviews

• SS

  Shan

  Jun 23, 2026
  4.0
  The worse customer service ever. The girl was on her cell phone on a personal call. Ignored me for about 3 minutes then told me that I could not pay with cash they only take online. Follow up: I went back in after calling my husband. The girl was gone. A guy was really friendly. I placed the order online. The food was hot and the blue cheese was amazing.
• LK

  Linda Kusumaningtias

  Jun 3, 2026
  1.0
  Answer the phone!
• DW

  Don't Wory

  May 23, 2026
  1.0
  Worse customer service ever the food was terrible I got yelled at by one of the workers
• KS

  keavoni shakesnider

  May 16, 2026
  1.0
  Let me start by saying Wingstop is my favorite restaurant, but the Lafayette location is hands down the worst establishment I’ve ever visited. I’ve given this place chance after chance — at least 5 different visits before even deciding to leave a review — and every experience has been disappointing. At this point, I literally have to go to Wingstop in other cities or even other states just to actually enjoy the food. First off, the customer service is terrible. Every time I go, it’s the same guy taking orders with absolutely no personality, no urgency, and no customer service skills whatsoever. It honestly feels like customers are bothering him just by being there. Now let’s talk about the food. I order the same thing every visit, so I know exactly how it’s supposed to taste. This is the only Wingstop where the wings consistently come out tasting old, overcooked, and dried out like cracklings. Fresh wings should NEVER be that hard and dry — especially EVERY single time. The last two times I tried giving them another chance and requested replacements, it was always some kind of excuse or unnecessary hassle. Last night was the final straw. I waited 45 minutes just to get food that was overcooked, wrong, and honestly inedible. I ended up throwing the entire meal away. This was officially my last visit. I wouldn’t recommend this location to anybody. Zero stars‼️Let me start by saying Wingstop is my favorite restaurant, but the Lafayette location is hands down the worst establishment I’ve ever visited. I’ve given this place chance after chance — at least 5 different visits before even deciding to leave a review — and every experience has been disappointing. At this point, I literally have to go to Wingstop in other cities or even other states just to actually enjoy the food. First off, the customer service is terrible. Every time I go, it’s the same guy taking orders with absolutely no personality, no urgency, and no customer service skills whatsoever. It honestly feels like customers are bothering him just by being there. Now let’s talk about the food. I order the same thing every visit, so I know exactly how it’s supposed to taste. This is the only Wingstop where the wings consistently come out tasting old, overcooked, and dried out like cracklings. Fresh wings should NEVER be that hard and dry — especially EVERY single time. The last two times I tried giving them another chance and requested replacements, it was always some kind of excuse or unnecessary hassle. Last night was the final straw. I waited 45 minutes just to get food that was overcooked, wrong, and honestly inedible. I ended up throwing the entire meal away. This was officially my last visit. I wouldn’t recommend this location to anybody. Zero stars‼️
• CJ

  Chad Jones

  May 10, 2026
  1.0
  If you say you close at 1am that means you take orders until 1am not midnight. If you want to stop taking orders at midnight then close at midnight.

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