Charleys Cheesesteaks

Reviews

• HS

  Hannah Suire

  Apr 13, 2026
  1.0
  The heavy set guy was very rude talking to us like we are kids and from other reviews I see it’s been a problem so why hasn’t the manager or someone took action on it… wouldn’t recommend this place at all .
• AA

  Alexxx

  Mar 3, 2026
  1.0
  I had a very disappointing experience at this location because of an employee named Julian. He was extremely rude, loud, and hostile during our interaction. Instead of speaking respectfully, he was yelling at me as if I were a child, which was completely unprofessional and unnecessary. As a paying customer, I expect basic courtesy and respect. It's unfortunate because the food itself is amazing -- the Philly cheesesteaks taste great and are always satistying. However, no matter how good the food is, I will not tolerate being treated with disrespect. Customer service matters just as much as the product. Until this issue is addressed and professionalism improves, I won't be returning. I've also shared my experience with friends and family who often ask me for restaurant recommendations. I truly hope management takes this seriously, because this location has great potential if the service matches the quality of the food.
• CC

  COURTNEY Lawn Care

  Nov 26, 2023
  5.0
  These are some of the nicest people I've ever met! The food was great and fair priced. The wait time was quick and my order was correct.
• MS

  Monica Sanderson

  Nov 16, 2019
  3.0
  The food was pretty good, but the service was a little sketchy. The staff member greeted my husband and myself with a grimacing face. He also had a lip ring and was holding his ribs as if in pain. So I commented an was told he had broken ribs. Why do you want to come to work and make me feel like you don't want to be there servicing me, when you really don't feel like it? We had let him know we wanted the order to go and he tossed one meal on the counter in an open tray. Had to remind him it was to go. Just made for an unpleasant visit.

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