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McDonald's

3.5
(1067 reviews)

Business Details

1309 W Esplanade Ave, Kenner, LA
70065, United States
(504) 465-0645
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1309 W Esplanade Ave, Kenner, LA
70065, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

3.5
1,067 reviews
5 stars
390
4 stars
194
3 stars
199
2 stars
85
1 star
199
  • RC
    Rex Cango
    May 5, 2026
    1.0
    Ordered a chicken snack wrap with no cheese lettuce or ranch at the kiosk. When I get home and open the wrap, theres literally nothing on it..not even chicken. Just an empty tortilla wrap. Thats absolutely absurd lol. Also, I ordered 2 apple pies. They had a sticker on them that said "enjoy by 3:55 pm". It was 8:12pm when I got them. Needless to say they were disgusting. I live right by this mcdonalds, and go there multiple times a week. But I think this was the last straw for me. This was my only meal for the entire day, and it ended up being just a literal tortilla wrap with nothing on it, and 4 hour old apple pies. And ofcourse they dont give receipts. The kiosk is literally always out of paper. All I have is that paper with the barcode on it that they stick on the bag. I absolutely want my money back. And yes I reached out and opened a ticket. Haven't heard anything back yet. EDIT: so I got an email regarding the situation, no offer of refund. Just basically said theyll do better. Im not happy with literally being robbed. I opened up another ticket using the case number. Im not letting it go since things lime this have happened numerous times at this mcdonalds. They robbed me of probably over $100 at this point.
  • A2
    AlmightyFlirt 252
    Apr 4, 2026
    1.0
    It’s really zero stars for me. Straight trash — like y’all just refuse to get it right. I pull up to the drive-thru, place my order, and by the time I get to the window I’m questioning if I was supposed to be taking the order instead of them, because they still don’t know what I asked for. Then I order an Oreo McFlurry — and mind you, it’s like $4 now, but whatever — and they hand me a cup of plain vanilla ice cream with a light sprinkle of Oreos sitting on top like it’s decoration. No blending, no effort, just vibes. One scoop in and the Oreos already gone. Like be serious 😭
  • SY
    Sherri Young
    Mar 9, 2026
    5.0
    Did Airways Hot and Fresh. Even Even i don't ask for it. Thnx
  • KR
    Kenny Rittler
    Mar 8, 2026
    2.0
    Shake machine down again! Either get working equipment or remove items from menu. Shake machine is NEVER OPERATIONAL
  • PP
    Pat Pentes
    Dec 29, 2025
    1.0
    Terrible. Never gets your order right Why do they seem to always substitute quarter pounder with chicken nuggets Had 2 quarter pounder. Did not even get 1

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